Customer Account Manager

Search Consultancy; City of Edinburgh; On-site; GBP 28,000 - 31,000; Full time

Job summary

A family-run logistics consultancy in Edinburgh is seeking an Account Manager to drive client relationships and revenue growth. The ideal candidate will be energetic, skilled at communication, and eager to succeed, with opportunities for professional development and attractive benefits.

Benefits

25 days annual leave + 8 bank holidays

Private medical insurance

Comprehensive induction and ongoing coaching

Qualifications

• Energetic and enthusiastic with a drive to succeed.
• Excellent phone manner and customer-focused.
• Skilled at influencing and coaching clients.

Responsibilities

• Manage and grow a portfolio of existing clients.
• Identify new opportunities and generate revenue.
• Coach customers on using the online platform.

Skills

Communication

Relationship Building

Problem Solving

Multitasking

Job description

We're Hiring: Account Manager - Full Time | Edinburgh
Ready to take your career to the next level? My client is on the lookout for a talented, driven individual with a "can do" attitude to join our growing team as an Account Manager in their vibrant Edinburgh office.
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Who We Are
My client is a family-run business that partners with some of the biggest names in logistics to deliver global shipping solutions tailored to SME businesses. Our continued growth means exciting opportunities for the right people.
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Who You Are
My client is looking for someone who is:
* Energetic, enthusiastic, and eager to succeed
* A great communicator with an excellent phone manner
* Skilled at influencing and building relationships
* Customer-focused with a problem-solving mindset
* A natural multitasker and "completer-finisher"
* Hungry to grow and ambitious for more
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What You'll Be Doing
* Manage and grow a portfolio of existing clients
* Identify new opportunities and generate revenue through a consultative approach
* Work closely with global carrier partners to deliver the best solutions
* Coach customers on how to use our intuitive online platform
* Act as a trusted advisor and remote extension of your clients' businesses
* Seek referrals to keep the momentum growing
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What's in it for You
* Salary: £28,000 - £31,000 per year
* On-target earnings (OTE): £33,000 - £36,000
* 25 days annual leave + 8 bank holidays
* Private medical insurance
* Comprehensive induction and ongoing coaching
* All the tools and training you need to thrive in your role
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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.