Curriculum and Assessment Administration Assistant

University of Leicester; Leicester; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

The University of Leicester is seeking an organised administrative professional to support undergraduate and postgraduate taught programmes, guiding applicants and students from enquiry through to graduation. You will handle coursework submissions, marks, and records while maintaining high standards of accuracy and customer service.

You will collaborate across departments, use Blackboard for information updates, and help with exam processes along with routine office duties.

Qualifications

• Experience in a busy administrative environment.
• Data input and records management with high accuracy.

Responsibilities

• Support course administration for taught programmes from enquiry to graduation.
• Handle enquiries from prospective students, current students, staff and external partners.
• Process coursework submissions, feedback and marks entry.
• Maintain student records and update information on Blackboard.
• Support exam processes and general office duties.

Skills

Organisational skills

Data entry

Communication

Tools

Blackboard

Job description

About the role

In this role, you will work as part of a team to support course administration for undergraduate and postgraduate taught programmes from enquiry through to graduation. You will be the first point of contact for enquiries from prospective students, students, academic staff, including other areas in the University and external agencies, delivering excellent customer service to enhance student experience. You will undertake a variety of administrative tasks which underpin the student lifecycle, including processing coursework submissions, feedback and marks entry, maintaining student records, updating information on Blackboard and supporting exam processes, alongside general office duties.

About you

You will have experience working in a busy administrative environment where you have demonstrated strong organisational, and clerical skills. Experience of data input and record keeping are essential for the role, working to a high standard of accuracy and attention to detail.

You will be a great communicator, with the ability to give and receive information effectively using a variety of methods communicating with a wide range of university staff, students and agents. You will also be flexible and adaptable in your approach to work with an understanding of the importance of meeting customer needs and providing a high-quality service.

Additional information

Informal enquiries are welcome and should be made to Charlotte Poole on [e-mail]

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

Vacancy terms

Full-time or job share, permanent