Teaching, Learning and Student Experience Assistant (Programmes & Curriculum)

The University of Manchester; Manchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension benefit

Christmas closure

Purple Place discount

Job summary

The University of Manchester is seeking an organized administrator to provide clerical and student administration support within the Programmes and Curriculum team. You will help maintain accurate records, handle routine inquiries, organise meetings and assist with projects to improve services and the student experience.

Based in Manchester, the role offers a generous pension and flexible, hybrid options where possible; full-time hours and a commitment to equality, diversity and inclusion.

Job description

Overall Purpose

Providing clerical and administrative support for teaching, learning and student administration within the Programmes and Curriculum team. Working accurately, flexibly and collaboratively, the role supports effective services, reliable student records and clear communication. The post contributes to an excellent student experience and to continuous improvement across Professional Services.

About the Team

The Programmes and Curriculum team sits within the School of Biological Sciences in the Faculty of Biology, Medicine and Health. The team supports teaching, learning and student administration for students and academic colleagues. The role reports to a Teaching and Learning Coordinator and works collaboratively across School and University boundaries to deliver local and University priorities as part of a single Professional Services team.

Key Accountabilities

Providing administrative support for teaching, learning and student administration, as directed by the Teaching, Learning and Student Experience Coordinator. Responding as a first point of contact for routine enquiries, providing clear information and guidance, and escalating matters when appropriate. Maintaining accurate student records, managing data responsibly and supporting high standards of data quality. Preparing correspondence and maintaining accurate records and documentation for local processes. Supporting financial administration, including placing orders for goods and services in line with University procedures. Organising meetings, room bookings and catering, preparing and circulating papers, and taking minutes where required. Supporting the delivery of projects, team activities, policies and procedures, with a focus on continuous improvement. Producing appropriate management information, data and analysis to support the work of the team. Delivering excellent and inclusive customer service to students, colleagues and other stakeholders. Working flexibly and collaboratively across teams, contributing to communities of practice and helping to create a joined-up student experience. Following and promoting University requirements relating to health and safety, equality, diversity and inclusion, information governance and financial procedures.

Our benefits include:

(Grades 1-5)

• Generous employer pension contribution
• Christmas closure across all departments outside of annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see University of Manchester Benefits . You can also find information on our Flexible and Hybrid working here .

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy .

Enquiries about the role, shortlisting and interviews

Name: Charlotte Jenkins

Email Address: [e-mail]

General enquiries and administrative support

[e-mail]

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.