Casual Hospitality Supervisors

CH&CO; Occold; Hybrid; GBP 13,776 - 20,664; Part time

Benefits offered by this job

Weekly pay

Flexible working hours

Casual Worker App

eLearning App

Personal Development training

Life assurance scheme

Pension scheme

Job summary

Join CH&CO in Occold as part of a casual workforce delivering exceptional service across various venues. This role offers flexible hours tailored to your needs. Responsibilities include resolving guest complaints, overseeing service on the floor, and ensuring smooth communication among team members.

Ideal candidates will have previous supervisory experience, excellent communication skills, and a calm demeanor during busy periods. Benefits include weekly pay, training opportunities, and a life assurance scheme.

Qualifications

• Previous supervisor experience preferred.
• Able to handle high-volume periods calmly.
• High empathy and understanding of others.

Responsibilities

• Provide brilliant service for guests.
• Resolve customer service complaints swiftly.
• Oversee the floor and mitigate issues.

Skills

Excellent communication skills

Enthusiastic & energetic

Excellent organisation skills

Calm during high-volume periods

Cash-handling

Job description

We are recruiting for a casual workforce across exclusive venues. Join us and work across multiple sites on a flexible schedule that suits your needs.

Role Responsibilities

• Providing a brilliant service for our guests
• Swiftly resolving customer service complaints
• Ensuring smooth communication between team members
• Overseeing the floor, mitigating any issues smoothly
• Motivating staff members & communicating with management
• Cash-handling & administering refunds correctly

Requirements

• Previous supervisor experience preferred.
• Please note that some locations (such as schools) may require an enhanced DBS check. Please make the recruiter aware if you already hold one. If not, we will assist with this process.
• The ability to remain calm during high-volume periods
• Enthusiastic & energetic
• Excellent communication skills
• High empathy and understanding of others
• Excellent organisation skills

Benefits

• Weekly pay
• Flexible working hours
• Casual Worker App, allowing you to select shifts from over 100 workplaces
• eLearning App for all mandatory skill expansion training or learning
• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme