CTAC Admin Assistant

NHS Borders; Melrose; On-site; GBP 20,000 - 25,000; Part time

Job summary

NHS Borders in the Scottish Borders invites applications for an enthusiastic admin role in the Primary & Community Services admin hub. You will answer the telephone, book appointments, greet patients, and support colleagues across the wider Community Treatment and Care service (CTAC).

The P&CS Hub operates Monday to Friday, 08:00–17:00. Various hours are available, up to 30 per week. Training will be provided, and occasional travel to other admin bases across the Borders may be required.

Responsibilities

• Answer the telephone, greet patients and provide reception support.
• Book appointments and coordinate scheduling for CTAC services.
• Support colleagues across the wider Community Treatment and Care service.
• Assist in general admin tasks within the NHS Borders P&CS admin hub.

Job description

OUR VALUES IN ACTION

Compassion Kindness Integrity Teamwork Excellence

Fixed Term until 31 March 2027

An exciting opportunity has arisen to join the new NHS Borders Primary & Community Services admin hub.

We are looking for enthusiastic and motivated individuals who can work flexibly to answer the telephone, book appointments, greet patients, and support colleagues across the wider Community Treatment and Care service (CTAC).

The P&CS Hub operates Monday to Friday, 08:00 17:00.

Various hours are available, from part time hours up to 30 hours per week.

These roles are based in NHS Borders admin hub at Newstead but occasional travel may be required to other admin bases across the Borders.

Training will be provided.

For informal enquiries, please contact our team of P&CS Admin Hub supervisors by e‑mailing [e-mail]

Whether you’re early in your career or looking to take the next step into a more senior role, NHS Borders offers a supportive environment where you can grow, influence change, and make a real impact.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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