CSS Administrator

Hertfordshire Community NHS Trust; Watford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

27 days holiday + bank holidays

NHS pension scheme

Eye care vouchers

Employee assistance programme

Job summary

Hertfordshire Community NHS Trust in Watford is seeking a Band 3 Clinical Support Services (CSS) Administrator to join our friendly team. Full-time and Part-time hours are available from 9:00am to 5:00pm, with part-time roles possibly requiring Mondays and/or Fridays.

You will support services for children, young people and their families with a range of administrative duties. You will develop your IT and admin skills, handle telephone support, manage shared email inboxes, use SystmOne, handle

Qualifications

• Strong administrative and IT skills.
• Experience with managing shared inboxes.
• Comfortable with digital systems and scheduling.

Responsibilities

• Provide telephone support to families and colleagues.
• Manage shared email inboxes and digital correspondence.
• Schedule and coordinate patient appointments.
• Use SystmOne for clinical administrative tasks.
• Support across Children’s Specialist Services.

Skills

Administrative skills

IT skills

Attention to detail

Teamwork

Tools

SystmOne

Job description

Are you looking for a new opportunity and interested in starting an administration career in the NHS?Full-time and Part-time hours available 9:00am to 5:00pm (for both full and part-time positions) Part-time contracts will include working a Monday and/or Friday We have an exciting opportunity for a Band 3 Clinical Support Services (CSS) Administrator to join our friendly and supportive team. If you have strong administrative and IT skills, excellent attention to detail and enjoy working with others, we would encourage you to apply. If you are ready for a new challenge, enjoy being part of a team and would like a role where your administrative skills contribute to services for children, young people and their families, we would love to receive your application. We are committed to supporting your continued learning and development. By joining our Trust you will have opportunities to undertake training, develop new skills and build on your existing experience, supporting you to grow in confidence and progress within your NHS administration role.

• Proposed Interview date: 27th November 2026
  This is a diverse job role offering the opportunity to work across Children's Specialist Services within both the Referral Hub and CSS Administration teams. You will develop a wide range of administrative skills, including telephone support, management of shared email inboxes, use of SystmOne, digital correspondence, and the scheduling of patient appointments. Our administration service is increasingly embracing digital ways of working, so you will also have the opportunity to build your confidence with new systems and digital initiatives as our services continue to develop. We are looking for someone who is organised, approachable and comfortable communicating with colleagues and families. Good IT skills, accuracy and the ability to manage and prioritise your workload will be important. You will be joining a team where learning and development are encouraged, with opportunities to develop your skills as you grow into the role.
  A big thank you for considering joining us at Hertfordshire Community NHS Trust You'll find it a great place to work with many benefits offered to you as a member of our staff We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Caring, Pioneering and Inclusive in their work to help achieve the Trust vision. We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible. You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you
  5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro rata where applicable).
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
• One of the UK's best pension schemes
• Special Leave for family and personal reasons
• NHS Car Lease Scheme
• Eye Care Vouchers
• Employee Assistance Programme
• NHS Discounts
• Caring and supportive teamwork
• Comprehensive training
• Support to develop your career within the NHS