CSO PMO Governance & Delivery Lead

GlaxoSmithKline plc; United Kingdom; On-site; GBP 110,000 - 150,000; Full time

Job summary

GlaxoSmithKline plc is seeking a Senior Manager, CSO PMO to head governance for the CSO Delivery Framework and provide enterprise-wide oversight of all CSO project delivery. You will lead assurance, standards, controls and reporting to ensure disciplined delivery across a global portfolio.

You will drive automation, simplification and continuous improvement while partnering with CSO leadership to balance risk, capacity and strategic priorities.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Substantial experience leading portfolio, programme or enterprise PMO governance in a complex global organisation.
• Demonstrated ownership of a delivery framework, methodology or governance operating model, including standards, controls, assurance and adoption.
• Strong portfolio and programme management acumen across prioritisation, integrated planning, financial management, resource and capacity planning, risk, dependency, change and benefits governance.
• Proven ability to provide independent oversight, constructive challenge and clear escalation across multiple projects without displacing accountable delivery leaders.
• Experience designing and implementing process automation, reporting improvements and simplified governance workflows.
• Strong analytical, financial and commercial acumen, with the ability to translate complex delivery data into clear executive insight and recommendations.
• Experience operating in cyber security, technology, pharmaceutical, life sciences or another highly regulated environment.
• Proven leadership, coaching, stakeholder management, influencing and communication skills across senior, cross-functional and geographically dispersed teams.
• Ability to balance pace, rigour and risk, simplify complex processes and drive sustained adoption of common ways of working.

Responsibilities

• Own, govern and continuously evolve the CSO Delivery Framework, defining the mandatory lifecycle, standards, controls, decision rights, artifacts and minimum evidence required for consistent delivery.
• Act as the head of governance for the entire CSO PMO, establishing portfolio governance forums, operating rhythms, escalation routes and clear accountabilities across projects and programmes.
• Provide independent oversight and constructive challenge to projects run by CSO delivery resources, assuring adherence to the framework without assuming day-to-day project management accountability.
• Govern portfolio intake, prioritisation, sequencing and roadmap integration so that investment and resource decisions align with CSO strategy, risk priorities and available capacity.
• Set expectations for project planning and control across scope, milestones, dependencies, resources, financials, risks, issues, change, quality, benefits and closure.
• Lead portfolio-level assurance, identifying systemic delivery risks, control gaps and underperformance, and driving timely decisions, recovery actions and escalations.
• Own the integrated CSO delivery plan and executive governance reporting, providing a single, reliable view of progress, forecast, capacity, dependencies, risk and benefits.
• Advance automation of PMO workflows, controls, data collection, reporting and management insight to improve accuracy, timeliness and scalability.
• Drive simplification and process improvement, removing unnecessary bureaucracy while retaining proportionate controls appropriate to cyber security and a regulated environment.
• Define portfolio data standards and performance measures, strengthen data quality and use analysis and visualisation to enable evidence-based governance decisions.
• Lead, coach and develop PMO governance capability, ensuring practitioners and delivery resources understand and consistently apply the CSO Delivery Framework.
• Build trusted relationships with CSO leaders, finance, risk, quality, technology and delivery partners, resolving cross-portfolio issues and improving interfaces across organisational boundaries.

Skills

Governance leadership

PMO governance

Executive reporting

Data analysis

Stakeholder management

Process automation

Financial acumen

Portfolio planning

Risk management

Communication skills

Education

Bachelor’s degree or equivalent

Tools

ServiceNow

Jira

Planview

Clarity

Excel

Power BI

Job description

GlaxoSmithKline plc is seeking a Senior Manager, CSO PMO to head governance for the CSO Delivery Framework and provide enterprise-wide oversight of all CSO project delivery. You will lead assurance, standards, controls and reporting to ensure disciplined delivery across a global portfolio.

You will drive automation, simplification and continuous improvement while partnering with CSO leadership to balance risk, capacity and strategic priorities.