Senior Manager, Cyber Security Office PMO

GlaxoSmithKline plc; Camden Town; On-site; GBP 90,000 - 130,000; Full time

Job summary

GLAXOSMITHKLINE plc is seeking a Senior Manager, CSO PMO to lead governance for the CSO PMO and own the CSO Delivery Framework, its standards and controls. You will provide enterprise-wide oversight of projects, ensuring disciplined delivery across the portfolio.

You will drive automation, continuous process improvement and executive insight, partnering with CSO leadership to align investments with risk priorities and capacity in a regulated cyber security environment.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Substantial experience leading portfolio, programme or enterprise PMO governance in a complex global organisation.
• Ownership of a delivery framework, methodology or governance operating model with standards, controls, assurance and adoption.
• Strong portfolio and programme management acumen across prioritisation, integrated planning, financial management, resource and capacity planning, risk, dependency, change and benefits governance.
• Proven ability to provide independent oversight, constructive challenge and clear escalation across multiple projects without displacing accountable delivery leaders.
• Experience designing and implementing process automation, reporting improvements and simplified governance workflows.
• Strong analytical, financial and commercial acumen, translating delivery data into executive insight and recommendations.
• Experience operating in cyber security, technology, pharmaceutical, life sciences or other highly regulated environment.
• Proven leadership, coaching, stakeholder management, influencing and communication skills across senior teams.
• Ability to balance pace, rigour and risk, simplify complex processes and drive sustained adoption of common ways of working.
• Deep knowledge of cyber security delivery or significant experience in a Cyber Security Office.
• Advanced capability in data analysis and visualization.

Responsibilities

• Own, govern and continually evolve the CSO Delivery Framework, defining lifecycle, standards, controls and evidence for delivery.
• Act as head of governance for the CSO PMO, establishing portfolio governance forums, rhythms, escalation routes and accountabilities.
• Provide independent oversight and constructive challenge to CSO delivery projects without taking day-to-day management accountability.
• Govern portfolio intake, prioritisation, sequencing and roadmap integration with CSO strategy and capacity.
• Set expectations for project planning and control across scope, milestones, dependencies, resources, finances and risk.
• Lead portfolio-level assurance, identify delivery risks and drive timely decisions and recoveries.
• Own integrated CSO delivery plan and executive governance reporting for a single, reliable view.
• Advance automation of PMO workflows, data collection, reporting and management insight.
• Drive simplifying processes while maintaining proportionate controls in a regulated cyber security environment.
• Define portfolio data standards and performance measures; enable evidence-based governance decisions.
• Lead, coach and develop PMO governance capability across teams.
• Build trusted relationships with CSO leaders, finance, risk, quality, technology and delivery partners.

Skills

PMO governance

Delivery framework

Portfolio management

Process automation

Executive insight

Regulated environment

Leadership

Stakeholder mgmt

Data analysis

Communication

Education

Bachelor's degree or equivalent relevant experience

Job description

Job Purpose

The Senior Manager, CSO PMO is the head of governance for the CSO PMO and owns the CSO Delivery Framework, its standards, controls and operating processes. The role provides enterprise-wide oversight of projects delivered by CSO project and programme resources, ensuring consistent governance, transparent decision-making and disciplined delivery across the portfolio. It leads the evolution of the framework through automation, simplification and continuous process improvement, while providing authoritative challenge, assurance and insight to CSO leadership.

About the team

The CSO PMO is the governance and portfolio management authority for the Cyber Security Office project portfolio. It establishes the delivery framework used by CSO project and programme resources, governs intake, prioritisation, planning, financial control, risk, assurance and reporting, and gives leadership an integrated view of delivery performance, capacity, dependencies and outcomes across a global, matrixed and regulated function.

Key responsibilities:

• Own, govern and continuously evolve the CSO Delivery Framework, defining the mandatory lifecycle, standards, controls, decision rights, artifacts and minimum evidence required for consistent delivery.
• Act as the head of governance for the entire CSO PMO, establishing portfolio governance forums, operating rhythms, escalation routes and clear accountabilities across projects and programmes.
• Provide independent oversight and constructive challenge to projects run by CSO delivery resources, assuring adherence to the framework without assuming day-to-day project management accountability.
• Govern portfolio intake, prioritisation, sequencing and roadmap integration so that investment and resource decisions align with CSO strategy, risk priorities and available capacity.
• Set expectations for project planning and control across scope, milestones, dependencies, resources, financials, risks, issues, change, quality, benefits and closure.
• Lead portfolio-level assurance, identifying systemic delivery risks, control gaps and underperformance, and driving timely decisions, recovery actions and escalations.
• Own the integrated CSO delivery plan and executive governance reporting, providing a single, reliable view of progress, forecast, capacity, dependencies, risk and benefits.
• Advance automation of PMO workflows, controls, data collection, reporting and management insight to improve accuracy, timeliness and scalability.
• Drive simplification and process improvement, removing unnecessary bureaucracy while retaining proportionate controls appropriate to cyber security and a regulated environment.
• Define portfolio data standards and performance measures, strengthen data quality and use analysis and visualisation to enable evidence-based governance decisions.
• Lead, coach and develop PMO governance capability, ensuring practitioners and delivery resources understand and consistently apply the CSO Delivery Framework.
• Build trusted relationships with CSO leaders, finance, risk, quality, technology and delivery partners, resolving cross-portfolio issues and improving interfaces across organisational boundaries.

Why you?

We are looking for professionals with the following required skills to achieve our goals:

Basic Qualifications:

• Bachelor's degree or equivalent relevant experience.
• Substantial experience leading portfolio, programme or enterprise PMO governance in a complex global organisation.
• Demonstrated ownership of a delivery framework, methodology or governance operating model, including standards, controls, assurance and adoption.
• Strong portfolio and programme management acumen across prioritisation, integrated planning, financial management, resource and capacity planning, risk, dependency, change and benefits governance.
• Proven ability to provide independent oversight, constructive challenge and clear escalation across multiple projects without displacing accountable delivery leaders.
• Experience designing and implementing process automation, reporting improvements and simplified governance workflows.
• Strong analytical, financial and commercial acumen, with the ability to translate complex delivery data into clear executive insight and recommendations.
• Experience operating in cyber security, technology, pharmaceutical, life sciences or another highly regulated environment.
• Proven leadership, coaching, stakeholder management, influencing and communication skills across senior, cross-functional and geographically dispersed teams.
• Ability to balance pace, rigour and risk, simplify complex processes and drive sustained adoption of common ways of working.

Preferred Qualifications:

• Deep knowledge of cyber security delivery or significant experience working within a Cyber Security Office.
• Advanced capability in data analysis, visualisation and executiv