Cruise Travel Consultant

Travel Trade Recruitment; Birmingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Travel concessions

Educationals

Flexible hours

Job summary

Travel Trade Recruitment is seeking a Cruise Consultant to join a well-established cruise team. The role may be remote or hybrid in Birmingham, with clients being Travel Agents, not the general public, and a focus on quoting holidays and converting bookings.

Ideal candidates have 18 months' Cruise Specialist experience and GDS capability. The position offers a competitive salary with progression via performance and a supportive work environment.

Qualifications

• 18 months of recent experience as a Cruise Specialist selling a broad range of cruises.
• Ability to package cruises and flights on a GDS.

Responsibilities

• Take enquiries over the phone from Travel Agents.
• Ensure calls are dealt with efficiently and professionally.
• Offer excellent customer service.
• Quote holidays and convert bookings.
• Specialise in Cruise holidays.
• Promote and sell ancillary options on bookings and upgrades.
• Work towards monthly performance targets.
• Maintain up-to-date product and brochure knowledge.

Skills

Cruise sales

GDS

Tools

GDS

Job description

Want a Cruise Sales role that doesn't have you working evenings and hardly any weekends? Want cruise sales with a better work life balance? And would you like to work with Travel Agents on bookings rather than dealing with the general public this is the Cruise Consultant role you've been waiting for! I am looking for Cruise Experts to join a well-established Cruise Team within an established, successful South Birmingham based travel company, who also offer fully remote working. Salary up to £28k pa, OTE £33k- £35k pa, Mon-Fri 0900-1800, 2 Sat's a month (day off in lieu) no Sundays! If you have experience of working for a Cruise Travel Agency, then it's time to apply!

THE JOB:

• Taking enquiries over the phone from Travel Agents
• Ensuring calls are dealt with efficiently and professionally.
• Offering excellent customer service.
• Quoting holidays and converting into bookings.
• Specialising in Cruise holidays
• Promote and sell additional ancillary sales on all bookings and offering upgrades to increase company profit.
• Working towards monthly performance targets.
• Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations

EXPERIENCE REQUIRED:

To work remotely in this role, you must have at least 18 months of recent experience working as a Cruise Specialist, selling a broad range of cruises. Ideally you will have first-hand cruising experience and be able to package cruise and flights on a GDS.

THE PACKAGE

You will receive a competitive salary up to £285k pa with an OTE of us to £33k - £35k pa, travel concessions, educationals and those great working hours! Mon-Fri 0900-1800, 2 Sat's a month (day off in lieu) no Sundays! They offer office based/hybrid in Birmingham, Peterborough and London. For fully remote working you must be UK based with the right to work.

You must have full rights to work in the UK.