Travel consultant

CM recruitment; United Kingdom; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days holiday + bank holidays

Pension

Healthcare

Remote working

Job summary

A leading travel agency based in the United Kingdom is on the lookout for two Travel Consultants to join their team. This role involves handling inquiries and creating bespoke luxury itineraries for travel including cruises and tours. The position offers flexibility, with options for remote or hybrid work in London. The base salary is £30,000, with uncapped commission opportunities that can take earnings up to £60,000. Benefits include 20 days holiday, pension, and healthcare.

Qualifications

• Experience ideally in luxury and cruise travel.
• Proven success converting enquiries into bookings.
• Attention to detail is a must.

Responsibilities

• Handle enquiries via phone, email, WhatsApp, and live chat.
• Create bespoke luxury itineraries across cruise and touring.
• Manage bookings, confirmations, and post-sales support.
• Work directly with hotels, airlines, and tour operators.
• Proactively generate new enquiries and meet sales targets.

Skills

Strong retail travel sales experience

Confident communication skills

Excellent organisation

Creative flair for designing itineraries

Good destination knowledge

Job description

Due to growth our client, the travel arm of a large media organisation, are seeking 2 Travel Consultants to join their team booking luxury and tailormade holidays including cruises, touring and bespoke itineraries. The role can be either remote or hybrid in their London office and comes with a base salary of £30,000 with the opportunity to earn uncapped commission with OTE of up to £60,000.

Travel Consultant responsibilities

• Handle enquiries via phone, email, WhatsApp, and live chat
• Create bespoke luxury itineraries across cruise, touring, and tailor?made travel
• Manage bookings, confirmations, invoicing, and post?sales support
• Work directly with hotels, airlines, cruise lines, and tour operators
• Proactively generate new enquiries and meet sales targets
• Upload itineraries to our CMS and support marketing projects

Travel Consultant skills required

• Strong retail travel sales experience, ideally in luxury and cruise
• Proven success converting enquiries into bookings
• Confident communication skills across phone and digital channels
• Excellent organisation and attention to detail
• Creative flair for designing standout itineraries
• Good destination knowledge (Australia, NZ, USA, Canada, Asia a bonus)

Additional information/benefits

• Monday–Friday 9am–6pm (rostered), Saturday 10am–5pm (on a roster)
• 20 days holiday + bank holidays, rising to 23 with service
• Pension
• Healthcare
• Remote working