Remote Cruise Sales Specialist (Mon–Fri)

Travel Trade Recruitment; Peterborough; Remoto; GBP 25.200 - 30.800; Tempo pieno

Vantaggi offerti da questo lavoro

Travel concessions

Educationals

Remote working

Descrizione del lavoro

Travel Trade Recruitment seeks a Cruise Consultant to join a Peterborough-based team with options for fully remote work. You will handle Travel Agent calls, provide expert cruise knowledge, quote and convert bookings, and push upgrades to boost revenue.

Mon-Fri 09:00–18:00 with two Saturdays per month (day off in lieu) and no Sundays. The role emphasizes customer service excellence and strong product knowledge, with salary up to £28k plus OTE £33k–£35k.

Competenze

• 18+ months of recent experience as a Cruise Specialist selling a broad range of cruises.
• Ability to package cruises and flights using a GDS
• Experience working with Travel Agents via phone or remote channels

Mansioni

• Handle enquiries from Travel Agents over the phone.
• Maintain professional, efficient call handling and excellent service.
• Quote holidays and convert into bookings for cruise breaks.
• Promote ancillary sales and upgrades to maximise profit.
• Work towards monthly performance targets and keep product knowledge current.

Conoscenze

Customer service

Phone-based sales

GDS knowledge

Cruise products

Strumenti

GDS

Descrizione del lavoro

Travel Trade Recruitment seeks a Cruise Consultant to join a Peterborough-based team with options for fully remote work. You will handle Travel Agent calls, provide expert cruise knowledge, quote and convert bookings, and push upgrades to boost revenue.

Mon-Fri 09:00–18:00 with two Saturdays per month (day off in lieu) and no Sundays. The role emphasizes customer service excellence and strong product knowledge, with salary up to £28k plus OTE £33k–£35k.