CRM Senior Account Manager

JR United Kingdom; London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

Join a dynamic marketing agency as a CRM Senior Account Manager, where you'll lead innovative campaigns and cultivate strong client partnerships. This role emphasizes data-driven strategies and requires a maverick thinker who thrives in a hybrid working environment. With a focus on hospitality and lifestyle clients, you'll contribute to a culture of continuous improvement, bringing fresh ideas to the table. Enjoy a competitive salary, professional coaching, and unique perks like a birthday day off. If you're passionate about digital marketing and eager to make an impact, this opportunity is perfect for you!

Benefits

Professional coaching

Birthday day off

Regular rewards and recognition

Access to several London workspaces

Qualifications

• 2-3 years experience in a digital/CRM agency.
• Strong communication and client management skills.

Responsibilities

• Lead end-to-end campaigns leveraging data insights.
• Cultivate strong relationships with clients.

Skills

CRM Management

Client Management

Project Management

Data Analysis

Communication

Education

Bachelor's Degree

Tools

Bloomreach CRM

Job description

Social network you want to login/join with:

CRM Senior Account Manager, London (City of London)

Client:

Location:

London (City of London), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Major Players are partnering with a dynamic and rapidly growing marketing agency to recruit for a CRM Senior Account Manager.

Role overview:

1. End-to-end campaign leadership: Leverage data insights (with dedicated data science support) to understand performance, pinpoint key opportunities, and brief impactful campaigns that drive significant value for clients.
2. Exceptional client partnerships: Cultivate strong, lasting relationships through proactive communication and a genuine commitment to client success.
3. Drive innovation: Contribute to a culture of continuous improvement by identifying and championing new ways to translate data into tangible client results. You'll be empowered to test and implement innovative strategies.
4. At least 2-3 years experience working in a digital/CRM agency.
5. A CRM specialist.
6. Excellent communicator with proven client management and project management experience.
7. Ideally, you will have worked on Bloomreach CRM system previously.
8. Previous experience working with hospitality and lifestyle clients would be advantageous.

What kind of person will excel?

1. A maverick thinker & doer: Someone who brings fresh ideas to the table and isn't afraid to challenge the status quo in CRM.
2. A passionate industry enthusiast: Ideally with an interest in hospitality, retail, and digital marketing, eager to grow within a dynamic business.
3. Strategic with CRM acumen: Someone who can blend innovative thinking with practical CRM knowledge and experience.

Salary & benefits:

• £40-45,000 depending on experience
• Professional coaching with in-house team coach
• Birthday day off
• Regular rewards and recognition
• Access to several London workspaces

Office location & work policy:

• Central London office - hybrid working - 1 day per week in office (with option to do more but flexible if needed!)

If you would like a confidential chat about this role, please contact me at: [emailprotected]. Please note, due to the volume of applications, I am only able to speak with candidates who meet the requirements of this role.

Major Players is the UK's leading digital, marketing, and creative talent agency. Over the last 30 years, we've championed our people and communities. As a proud B Corp, we are committed to improving diversity, equity, and inclusion within our industries, creating impactful and sustainable change for our partners, candidates, and employees.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected statuses as required by law. For more about our DE&I commitments, visit: www.majorplayers.co.uk/diversity-equity-inclusion/