CRM Practice Lead & Solutions Architect

Aimtech Recruitment Ltd; England; On-site; GBP 70,000 - 110,000; Full time

Job summary

Aimtech Recruitment Ltd are partnering with a growing technology consultancy to appoint a Solutions Architect for its CRM practice. This pivotal role blends hands-on technical credibility with shaping a high-performing delivery capability across CRM transformation, implementation and integration programmes.

You will own the technical health of the CRM practice, set delivery governance, and lead a distributed team across UK-based and offshore resources.

Qualifications

• CRM implementation and integration experience.
• Ability to lead and develop a technical CRM team.
• Experience supporting pre-sales activities and proposals.

Responsibilities

• Lead, coach and develop a distributed CRM technical team across onshore and offshore resources.
• Set and maintain robust technical standards, delivery methods and quality controls.
• Act as a senior technical escalation point for complex CRM challenges (design, integration, performance).
• Shape capacity planning and ensure delivery capability for pipeline.
• Collaborate with sales, business analysis and account management on technical scoping, effort estimation and risk assessment.
• Lead technical client workshops and communicate complex solutions clearly to stakeholders.

Skills

CRM implementation

Technical leadership

Pre-sales support

Offshore/nearshore collaboration

Client stakeholder management

Solution architecture

Tools

Azure/AWS

Microsoft stack

Job description

Aimtech Recruitment Ltd are partnering with a growing technology consultancy to appoint a Solutions Architect for its CRM practice. This pivotal role blends hands-on technical credibility with shaping a high-performing delivery capability across CRM transformation, implementation and integration programmes.

You will own the technical health of the CRM practice, set delivery governance, and lead a distributed team across UK-based and offshore resources.