CRM Manager

JR United Kingdom; Manchester; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading luxury tour operator is seeking a CRM and Social Media Manager to oversee the email program and social media activities. The role offers the flexibility of hybrid or home-based work and includes a competitive salary with additional benefits like travel credits and wellness programs.

Benefits

Personal travel credit of £1,000

23 days paid holiday plus birthday off

Additional volunteering days off

Annual mental wellness spa day

Contributory pension

Paid learning programs

Worldwide travel discounts for friends and family

Up to 10% bonus

Qualifications

• Experience in CRM and social media management within the travel industry, preferably luxury travel.
• Strong analytical skills with proficiency in tools.
• Experience or aspiration to step into a senior role.

Responsibilities

• Manage the company's email program and social media activity.
• Define and develop the organic social media content strategy.
• Report directly to the Head of Marketing.
• KPI reporting.

Skills

Analytical skills

CRM management

Social media management

Proficiency in Zoho

Proficiency in Hootsuite

Proficiency in GA4

Proficiency in Meta platforms

Job description

Social network you want to login/join with:

CRM and Social Media Manager

Position: CRM and Social Media Manager

Location: Central London (office-based, hybrid, or home-based options available)

Salary: £45,000 - £55,000 plus great bonus and benefits

Company: Luxury Tour Operator

Role and Responsibilities

• Manage the company's email program and social media activity
• Report directly to the Head of Marketing
• Define and develop the organic social media content strategy
• KPI reporting

Skills and Experience

• Experience in CRM and social media management within the travel industry, preferably luxury travel
• Strong analytical skills with proficiency in tools such as Zoho, Hootsuite, GA4, and Meta platforms
• Experience or aspiration to step into a senior role

Additional Benefits

• Hybrid or home-based work options
• Personal travel credit of £1,000
• 23 days paid holiday plus birthday off
• Additional volunteering days off
• Annual mental wellness spa day
• Contributory pension
• Paid learning programs
• Worldwide travel discounts for friends and family
• Up to 10% bonus

If interested, please apply online or send your CV to [emailprotected], quoting DT59831.