CRM Manager

3Search; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A marketplace leader is seeking a CRM Manager to develop customer interaction strategies across the UK and EU. You will focus on B2C and B2B campaigns, enhancing customer retention through segmentation and personalized interactions. Join a dynamic environment that emphasizes eco-friendly services.

Benefits

Access to in-house gym and wellness benefits

Pension - 5% employee and 3% employer contributions

Enhanced maternity pay

Commuter-friendly location

Cycle to work schemes

Regular social activities and awards

Qualifications

• Experience managing CRM strategies and campaigns.
• Familiarity with HubSpot or similar CRM platforms.
• Strong focus on enhancing customer interactions and retention.

Responsibilities

• Own the CRM strategy across the UK and EU markets.
• Drive conversion and lifecycle campaigns for B2C & B2B.
• Optimize CRM touchpoints across multiple channels.

Skills

CRM experience in B2C & B2B

Ability to thrive in a fast-paced environment

Tools

HubSpot

Job description

3Search Hammersmith, England, United Kingdom

CRM Manager

3Search Hammersmith, England, United Kingdom

1 day ago Be among the first 25 applicants

This range is provided by 3Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from 3Search

Senior Consultant specialised in CRM, Marketing Automation, Email, Retention & Loyalty professionals

CRM Manager

London

Our Client

Our client is a leading marketplace with a strong focus on customers and providing them more affordable and eco-friendly services. With 8 million customers across the UK and Europe, they’ve grown rapidly by leveraging technology to deliver seamless, sustainable solutions.

The Role

You will be taking ownership of CRM strategy across the UK and EU markets, drive key conversion and lifecycle campaigns for B2C & B2B. You will focus on personalising customer interactions, enhancing segmentation, and optimising CRM touchpoints across multiple channels to elevate customer experience and retention.

• CRM experience in B2C & B2B
• Experience with HubSpot or other large CRM platforms
• Ability to thrive in a fast-paced, collaborative environment
• Competitive salary up to 60K
• Hybrid working model (3 days in office)
• Access to in-house gym and wellness benefits
• Pension - 5% employee and 3% employer contributions
• Enhanced maternity pay
• Commuter-friendly location (2 minute walk from Hammermsith station)
• Cycle to work schemes
• Regular social activities, awards, and recognition programs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Internet Marketplace Platforms

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