CRM manager

JR United Kingdom; Birmingham; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading luxury tour operator is seeking a CRM and Social Media Manager to handle social media strategies and email programs. This role offers flexibility with either a hybrid or home-based setup and includes various perks such as personal travel credits, wellness days, and annual bonuses.

Benefits

Personal travel credit of £1,000

23 days paid holiday plus birthday off

Additional volunteering days off

Annual mental wellness spa day

Contributory pension

Paid learning programs

Worldwide travel discounts for friends and family

Up to a 10% bonus

Qualifications

• Experience in CRM and social media management within travel, ideally luxury.
• Strong analytical and reporting skills.

Responsibilities

• Oversee email program and social media activities.
• Develop organic social media content strategy.
• Conduct KPI reporting.

Skills

CRM and social media management

Analytical skills

Proficiency in Zoho

Proficiency in Hootsuite

Proficiency in GA4

Understanding of Meta platforms

Job description

CRM and Social media manager - Required for this luxury tour operator - with an office based in central London. Homebased of hybrid is fine, CRM and social media management experience is a must with travel, ideally for similar company, salary 45/55k plus great bonus and benefits.

CRM and social media managers duties

-The role will be to look after the companies email programme and social media activity

-Stand alone position reporting into the head of marketing

-Define and develop the organic social media content strategy

-kpi reporting

CRM and social media managers skills required

-CRM and social media management experience within travel is a must, ideally for a luxury travel company, or an senior executive looking to step up

-Good analytical skills and proficiency in using tools such as Zoho, Hootsuite, GA4 and the Meta platforms

-Excellent analytical skills

Additional information

-Happy with hybrid or homebased

-- Personal travel credit of £1,000

- 23 days of paid holiday plus birthday off

- Additional volunteering days off

- Annual mental wellness spa day

- Contributory pension

- Paid learning programs

- Worldwide travel discounts for friends and family

- up to a 10% bonus

If you are interested in the above role please apply online or send your cv to [e-mail] quoting DT59831

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Created on 31/05/2025 by JR United Kingdom