CRM & IT Solutions Engineer - Projects & Support

TieTalent; London; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Paid training and certification support

Collaborative work environment

Opportunity to lead impactful projects

Job summary

A rapidly growing Managed Service Provider in Central London is looking for a Technical Projects & Support Engineer. This role involves leading CRM system projects, providing technical support, and managing vendor relationships. The ideal candidate has over 5 years of experience in an IT services environment and a strong track record in CRM solutions. Competitive salary up to £60,000 is offered, along with opportunities for training and certification.

Qualifications

• 5+ years' experience in an MSP or IT services environment.
• Proven track record of leading CRM system projects.
• Strong technical skills with the ability to support systems directly.

Responsibilities

• Lead the full implementation and development of CRM systems.
• Design workflows for sales and onboarding automation.
• Act as a senior escalation point for complex technical issues.

Skills

CRM Systems Ownership

Technical Support

Vendor Management

Project Management

SQL Proficiency

PowerShell Automation

Job description

A rapidly growing Managed Service Provider in Central London is looking for a Technical Projects & Support Engineer. This role involves leading CRM system projects, providing technical support, and managing vendor relationships. The ideal candidate has over 5 years of experience in an IT services environment and a strong track record in CRM solutions. Competitive salary up to £60,000 is offered, along with opportunities for training and certification.