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The Fragrance Shop is seeking a CRM Manager to drive engagement, retention and revenue through data-led, multichannel CRM activity in the UK market.
You will own the day-to-day execution across Email, SMS, App/Browser Push and WhatsApp, manage the MyTFS membership lifecycle and collaborate with Ecommerce, Digital, Marketing and BI. Lead and develop the CRM Assistant while delivering measurable performance uplift.
The Fragrance Shop is seeking a CRM Manager to drive engagement, retention and revenue through data-led, multichannel CRM activity in the UK market.
You will own the day-to-day execution across Email, SMS, App/Browser Push and WhatsApp, manage the MyTFS membership lifecycle and collaborate with Ecommerce, Digital, Marketing and BI. Lead and develop the CRM Assistant while delivering measurable performance uplift.