CRM-Focused Business Analyst for Agile Delivery (Hybrid)

Morson Edge (Technology); Doncaster; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Morson Edge (Technology) is seeking an experienced CRM-focused Business Analyst to join a technology team in the UK. You will translate business needs into prioritized requirements, shaping product backlogs to support effective Agile delivery with Product Owners, engineers, testers and stakeholders.

You will collaborate across cross-functional teams, define Epics and user stories, and use data and performance metrics to drive decisions while ensuring data privacy and security standards are met.

Qualifications

• Translate business needs into technical requirements for delivery.
• Define Epics and user stories for Agile delivery teams.
• Collaborate with stakeholders to prioritise outcomes and backlogs.
• Analyse APIs, data flows, and system integrations to shape solutions.
• Ensure governance, security and data privacy considerations.
• Experience with Salesforce or similar platforms is a plus.

Responsibilities

• Collaborate with Product Owners and stakeholders to identify problems and outcomes.
• Define and refine Epics and user stories for development and testing.
• Maintain delivery momentum with cross-functional Agile teams.
• Use data and metrics to support decision making and improve flow.
• Analyse interfaces and data flows; validate with SQL or equivalent.
• Ensure solutions meet governance and security requirements.

Skills

Business analysis

Requirements gathering

Stakeholder management

Communication

Agile delivery

APIs and integrations

Data validation using SQL

Cloud platforms

CI/CD pipelines

Automated testing

Tools

Jira

Azure DevOps

Job description

Morson Edge (Technology) is seeking an experienced CRM-focused Business Analyst to join a technology team in the UK. You will translate business needs into prioritized requirements, shaping product backlogs to support effective Agile delivery with Product Owners, engineers, testers and stakeholders.

You will collaborate across cross-functional teams, define Epics and user stories, and use data and performance metrics to drive decisions while ensuring data privacy and security standards are met.