CRM Executive – Player Retention & Campaigns

Betway Global; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive learning and development programs

Vitality Healthcare

Cycle to Work scheme

Life Assurance & Income Protection

Job summary

A leading digital gaming company in the UK is seeking a Customer Relationship Management (CRM) Executive in London. This entry-level role involves managing and optimizing customer lifecycle campaigns, focusing on retention and player value. Ideal candidates will have strong communication skills and experience in project management. The company offers a dynamic work environment and encourages personal growth through comprehensive learning programs.

Qualifications

• Strong communication skills to convey complex ideas clearly.
• Experience in managing multiple projects simultaneously.
• Exceptional attention to detail ensuring high-quality outputs.

Responsibilities

• Own CRM campaigns for customer lifecycle optimization.
• Manage casino automated lifecycle campaigns effectively.
• Conduct competitor analysis to understand market positioning.

Skills

Strong verbal and written communication skills

Experience in cross-functional teams

Project management skills

Attention to detail

Ability to adapt to changing environments

Passion for CRM and data insights

Job description

A leading digital gaming company in the UK is seeking a Customer Relationship Management (CRM) Executive in London. This entry-level role involves managing and optimizing customer lifecycle campaigns, focusing on retention and player value. Ideal candidates will have strong communication skills and experience in project management. The company offers a dynamic work environment and encourages personal growth through comprehensive learning programs.