CRM Change Lead: Global Salesforce Transformation

Howden; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Howden is seeking a skilled Change Manager for a 12-month Fixed Term Contract in London to lead change management activities in a global CRM transformation. This role involves working closely with stakeholders, developing change strategies, and delivering training programs to ensure smooth adoption of the new Salesforce system.

The ideal candidate will have extensive experience in change management and strong communication skills, capable of engaging diverse audiences. You will be part of a dynamic team following a hybrid work pattern, balancing remote and on-site responsibilities in the bustling heart of London.

Qualifications

• Experience in similar change management roles for complex global programmes.
• Ability to deliver change on time and support impacted teams.
• Strong communication and interpersonal skills.

Responsibilities

• Support delivery of change strategy and communication.
• Conduct stakeholder mapping and develop resistance mitigation strategies.
• Collaborate with training specialists for training program delivery.

Skills

Change management skills

Relationship management

Communication skills

Salesforce experience

Education

Certification in change management

Job description

Howden is seeking a skilled Change Manager for a 12-month Fixed Term Contract in London to lead change management activities in a global CRM transformation. This role involves working closely with stakeholders, developing change strategies, and delivering training programs to ensure smooth adoption of the new Salesforce system.

The ideal candidate will have extensive experience in change management and strong communication skills, capable of engaging diverse audiences. You will be part of a dynamic team following a hybrid work pattern, balancing remote and on-site responsibilities in the bustling heart of London.