CRM Administrator - HubSpot

Person Centred Software Ltd; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

An established industry player is looking for a HubSpot CRM Administrator to enhance their CRM system, ensuring optimal support for marketing, sales, and customer success teams. This role involves configuring HubSpot, developing automation scripts, and ensuring data integrity. By joining this forward-thinking company, you will play a crucial part in transforming social care through innovative technology. You'll work in a collaborative environment, driving meaningful change and improving outcomes for millions. If you're passionate about technology and eager to make a difference, this opportunity is perfect for you.

Benefits

Bonus Scheme

25 Days Holiday

Cycle-to-Work Scheme

Staff Discounts Portal

Employee Assistance Programme

Qualifications

• Proven experience administering HubSpot CRM.
• Strong understanding of CRM architecture and data structures.

Responsibilities

• Serve as the primary administrator for HubSpot CRM.
• Customize HubSpot properties and workflows to meet business needs.

Skills

HubSpot CRM Administration

JavaScript

Node.js

CRM Architecture Understanding

Problem-Solving Skills

Communication Skills

Tools

HubSpot

Node.js

Job description

Job Title: HubSpot CRM Administrator

We are seeking a skilled HubSpot Administrator to lead the configuration, optimisation, and integration of our CRM system, supporting our marketing, sales, and customer success teams in delivering exceptional service to our customers.

Responsibilities:

1. Serve as the primary administrator and subject matter expert for HubSpot CRM.
2. Customize and configure HubSpot properties, workflows, pipelines, and other system components to meet business requirements.
3. Develop and maintain automation scripts using Node.js and HubSpot’s APIs.
4. Monitor data quality, conduct regular audits, and implement improvements to ensure data integrity and consistency.
5. Collaborate with marketing, sales, and client success teams to optimise the CRM for lead management, reporting, and campaign tracking.
6. Manage user roles, permissions, and security settings within HubSpot.
7. Manage third-party CPQ relationships and processes.

Qualifications:

1. Proven experience administering HubSpot CRM.
2. Proficiency in JavaScript and Node.js.
3. Strong understanding of CRM architecture, data structures, and relational databases.
4. Excellent problem-solving skills and attention to detail.
5. Strong communication skills and ability to collaborate across teams.
6. Understanding of sales and marketing operations.

What We Offer:

• A salary of £40,000 - £45,000 plus bonus depending on experience.
• Modern town centre offices in Guildford, with options for ad hoc home working.
• Bonus scheme, 25 days holiday, net zero pension scheme.
• Additional perks: cycle-to-work scheme, staff discounts portal, Employee Assistance Programme.

About Person Centred Software:

We’re leading the digital revolution in social care, reshaping an industry that impacts millions by driving efficiency, improving outcomes, and setting new standards. Join us to help modernise and future-proof social care.

Why Join Us?

• Tech that transforms — automation, real-time data.
• Market leader — trusted by thousands.
• Drive meaningful innovation.
• Make a difference and challenge yourself.
• Work with top-tier professionals passionate about technology.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development