CRM Administrator - HubSpot

Person Centred Software Ltd; Guildford; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

An innovative company is seeking a skilled HubSpot Administrator to enhance their CRM system, driving efficiency and exceptional service in social care. In this pivotal role, you will lead the configuration and optimisation of HubSpot, ensuring it meets the needs of marketing, sales, and customer success teams. Your expertise in JavaScript and Node.js will be essential for developing automation scripts and maintaining data integrity. This forward-thinking firm offers a dynamic environment where your contributions will reshape the industry and make a meaningful impact on millions. Join a passionate team dedicated to driving change through technology.

Benefits

Bonus Scheme

25 Days Holiday

Net Zero Pension Scheme

Cycle to Work Scheme

Staff Discounts Portal

Employee Assistance Programme

Qualifications

• Proven experience in administering HubSpot CRM with a focus on configuration and optimisation.
• Strong understanding of CRM architecture and relational databases.

Responsibilities

• Lead the configuration and integration of HubSpot CRM for marketing and sales teams.
• Collaborate with teams to optimise CRM for lead management and reporting.

Skills

HubSpot CRM Administration

JavaScript

Node.js

CRM Architecture

Data Quality Management

Problem-Solving Skills

Communication Skills

Sales and Marketing Operations

Job description

We are seeking a skilled HubSpot Administrator to lead the configuration, optimisation, and integration of our CRM system, ensuring it supports our marketing, sales, and customer success teams to deliver exceptional service to our customers.

What You'll Do:

• Serve as the primary administrator and subject matter expert for HubSpot CRM
• Customise and configure HubSpot properties, workflows, pipelines, and other system components to meet business requirements
• Develop and maintain automation scripts using Node.js and HubSpot’s APIs
• Monitor data quality, conduct regular audits, and implement improvements to ensure data integrity and consistency
• Collaborate with marketing, sales, and client success teams to optimise the CRM to support lead management, reporting, and campaign tracking
• Manage user roles, permissions, and security settings within HubSpot
• Own third-party CPQ relationship and processes

What You'll Bring:

• Proven experience administering HubSpot CRM
• Proficiency in JavaScript and Node.js
• Strong understanding of CRM architecture, data structures, and relational databases
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to collaborate across teams
• Understanding of sales and marketing operations

What We Offer:

• A base salary of £40,000 - £45,000 and bonus depending on experience
• Modern town centre offices in Guildford, with opportunity for ad hoc home working
• Bonus scheme
• 25 days holiday
• Net zero pension scheme
• Additional perks including; cycle to work scheme, staff discounts portal, and Employee Assistance Programme

At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care.

Tech That Transforms–automation, real-time data—our solutions are redefining how social care operates

Join the Market Leader– Trusted by thousands, we set the benchmark for digital transformation in social care

Drive Meaningful Innovation– Work at the forefront of a sector ready for change, where your skills fuel real-world impact

Challenge Yourself, Make a Difference– If you love tech and solving big challenges, we want to hear from you

Work with the Best– Join a team of top-tier professionals passionate about using technology to drive change