Critical Environments Co-ordiantor

Thermaticenergy; Salford; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

33 days holiday inc bank holidays

Auto-enrolment Pension

Death in Service Insurance 4X salary

Private Medical Insurance

Dental & Optical cash back

Employee Assistance Programme

Virtual GP support

Health discounts

Annual health screening

Enhanced Family Leave

Free parking

Company events

Gym facilities onsite

Referral bonus

Employee of the Month

Long Service Awards

Job summary

Thermaticenergy is seeking a Critical Environments Co-ordinator for our Projects Team in Salford. You will organise and coordinate service activities, manage schedules and liaise with engineers, customers and management to ensure timely service delivery.

We offer a 40-hour week with the possibility of remote work for part of the time, and a strong benefits package. This role suits a proactive individual with excellent organisational and communication skills.

Qualifications

• Experience in a service coordination or scheduling role.
• Excellent organisation and communication abilities.
• Confident liaison with engineers, customers, and senior management.
• Strong customer service focus and IT skills.

Responsibilities

• Coordinate engineers and manage schedules for service work.
• Support customers and ensure projects are delivered efficiently.
• Liaise with sales teams and management as needed.
• Prioritise workloads in a fast-paced environment.

Skills

Organisational skills

Communication skills

Liaising with engineers

Customer service focus

IT skills

Prioritising workloads

Microsoft Office

Tools

Microsoft Office

Job description

We are looking for aCritical Environments Co-ordinatorto join Projects Team within Thermatic Technical FM.

We are looking for an organised and proactive Critical Environments Co-ordinatorto join a busy Service team. This role is responsible for coordinating engineers, managing schedules, supporting customers, and ensuring service and commissioning projects are delivered efficiently.

The Benefits:

• 33 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension
• Death in Service Insurance @ 4 X salary
• Extensive Healthcare & Wellbeing provisions including:
  • Private Medical Insurance (no excess)
  • Dental & Optical cash back scheme
  • Employee Assistance Programme
  • Access to virtual GP support
  • Health discounts
  • Access to annual health screening
• Enhanced Family Leave policies
• Free parking
• Company events
• Gym facilities onsite
• Referral bonus
• Employee of the Month awards
• Long Service Awards

Hours & Location of Work:

• Main location - Thermatic Head Office, Salford.Opportunities to work remotely for a portion of the working weekwill be available
• Regular hours of work - Monday to Friday, 40 hour working week

Skills, Experience & Qualifications:

• Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
• Excellent organisational and communication skills.
• Confident liaising with engineers, customers, sales teams, and senior management
• Strong customer service focus.
• Good IT skills, including Microsoft Office.
• Ability to prioritise workloads and work effectively in a fast-paced environment.

Responsibilities include:

• Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
• Excellent organisational and communication skills.
• Confident liaising with engineers, customers, sales teams, and senior management
• Strong customer service focus.
• Good IT skills, including Microsoft Office.
• Ability to prioritise workloads and work effectively in a fast-paced environment.

Our People

We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you.

We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion.

We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals.

Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy.

Guaranteed Interview Commitment

We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.