Critical Environments Co-ordiantor

Thermatic Group; Salford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

33 days holiday

Birthday day off

Auto-enrolment pension

Death in Service Insurance

Private Medical Insurance

Dental & Optical cash back

Employee Assistance Programme

Virtual GP

Health discounts

Annual health screening

Enhanced Family Leave

Free parking

Company events

Gym onsite

Referral bonus

Employee of the Month

Long Service Awards

Job summary

Thermatic Group is seeking a Critical Environments Co-ordinator to join the Projects Team. The role involves coordinating engineers, managing schedules, supporting customers, and ensuring service and commissioning projects are delivered efficiently.

The position is based at the Salford head office with hybrid remote options and a standard 40-hour week. Ideal candidates will have experience in service coordination and strong IT and communication skills.

Qualifications

• Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
• Excellent organisational and communication skills.
• Confident liaising with engineers, customers, sales teams, and senior management.

Responsibilities

• Coordinate engineers and scheduling activities.
• Support customers and manage service/commissioning project delivery.
• Prioritise workloads and communicate effectively in a fast-paced environment.

Skills

Service coordination

Organisational skills

Communication skills

IT skills

Customer liaison

Prioritisation

Tools

Microsoft Office

Job description

We are looking for aCritical Environments Co-ordinator to join Projects Team within Thermatic Technical FM.

We are looking for an organised and proactive Critical Environments Co-ordinatorto join a busy Service team. This role is responsible for coordinating engineers, managing schedules, supporting customers, and ensuring service and commissioning projects are delivered efficiently.

The Benefits:

• 33 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension
• Death in Service Insurance @ 4 X salary
• Extensive Healthcare & Wellbeing provisions including:
  • Private Medical Insurance (no excess)
  • Dental & Optical cash back scheme
  • Employee Assistance Programme
  • Access to virtual GP support
  • Health discounts
  • Access to annual health screening
• Enhanced Family Leave policies
• Free parking
• Company events
• Gym facilities onsite
• Referral bonus
• Employee of the Month awards
• Long Service Awards

Hours & Location of Work:

• Main location - Thermatic Head Office, Salford.Opportunities to work remotely for a portion of the working weekwill be available
• Regular hours of work - Monday to Friday, 40 hour working week

Skills, Experience & Qualifications:

• Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
• Excellent organisational and communication skills.
• Confident liaising with engineers, customers, sales teams, and senior management
• Strong customer service focus.
• Good IT skills, including Microsoft Office.
• Ability to prioritise workloads and work effectively in a fast-paced environment.

Responsibilities include:

• Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
• Excellent organisational and communication skills.
• Confident liaising with engineers, customers, sales teams, and senior management
• Strong customer service focus.
• Good IT skills, including Microsoft Office.
• Ability to prioritise workloads and work effectively in a fast-paced environment.

Our People

We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you.

We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion.

We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals.

Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy.

Guaranteed Interview Commitment – We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.