Critical Care Support

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust invites applications for a Critical Care Support Assistant on the Victoria Critical Care Unit at the Royal Victoria Infirmary. The post supports busy neuro and trauma care, with a 37.5-hour week and a commitment to high-quality patient care.

Closing date is 20 September 2026 and interview date is 7 October 2026. The role emphasises teamwork, patient privacy and safe ward practice within the NHS. No agencies please.

Qualifications

• NVQ 2 in care or equivalent, or relevant experience.
• GCSE English & Maths at grades 3-1.
• Basic IT skills and ability to work in a team.

Responsibilities

• Assist nurses and healthcare staff in direct patient care.
• Report concerns about patient condition promptly.
• Help maintain privacy and dignity of patients.
• Support the MDT to meet departmental objectives.
• Keep ward clean, tidy and organized; manage stock.
• Ensure a safe, clean environment for patients and visitors.
• Support with nutrition provision for ward patients.
• Assist with admin and clerical tasks as required.

Skills

Basic IT skills

Prioritising tasks

Emergency response

Education

NVQ Level 2 in care or equivalent

GCSE English & Maths (3-1)

Job description

Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust

Critical Care Support

The closing date is 20 September 2026

An exciting opportunity has become available to join the team on the Victoria Critical Care Unit at the Royal Victoria Infirmary as a Critical Care Support Assistant.

The post holder will work on a busy critical care unit that specializes in neuro conditions and major trauma injuries.

• Interview Date: 7 October 2026

37 hours 30 minutes/week

NO AGENCIES PLEASE

Main duties of the job

This role will involveassistingregistered nurses and other healthcare practitioners in providing high quality patient care and report any concernsregardingapatientscondition to the registered practitioner.

The post holder willbe requiredto work part of an effective multi-disciplinary team contributing to the departmentalobjectives.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• To abide by Trust policies and procedures
• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care and report any concerns regarding the patients condition to the qualified nurse.
• Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
• Maintaining a safe, clean and comfortable environment for the patients, their families and visitors.
• Actively contribute to the provision of nutrition of the patients on the Ward / Department
• Assist with admin & clerical duties as required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person Specification

KNOWLEDGE

• Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
• Ability to meet basic care needs of patients.
• Understanding of confidentiality
• Basic knowledge of Infection Prevention and Control
• Understanding of basic food hygiene concepts
• Understanding of basic safeguarding
• An understanding of working in the NHS

SKILLS

• Basic IT skills
• Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager.
• Ability to initiate emergency action when required e.g. Cardiac arrest, Fire.

EXPERIENCE

• Ability to plan, prioritise own and delegated work tasks and activities
• Experience of caring in a health care setting

QUALIFICATIONS

• NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience in care or domestic work
• GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust