Senior Clinical Support Worker

University Hospital of North Midlands; United Kingdom; Remote; GBP 24,000 - 31,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is recruiting Senior Clinical Support workers to deliver dignified patient care at Royal Stoke University Hospital. You will work across a 24/7 rota, including nights and weekends, supporting the nursing team and ensuring high standards of safety and compassion.

The role requires competency in venepuncture, ECG, urine analysis and observing patients for distress, with a focus on teamwork and continuous development within UHNM.

Qualifications

• Minimum 12 months care experience.
• Competent in core patient care tasks as directed by nursing team.
• Evidence of literacy and numeracy as part of recruitment.

Responsibilities

• Provide fundamental elements of patient care per care plans.
• Monitor and record vital signs accurately.
• Support and assist new staff and participate in buddy system.

Skills

Vital signs

Venepuncture

Glucose monitoring

Urine analysis

12-lead ECG

Wound care

Observational care

Support to new staff

Education

NVQ/QCF Level 3 in Care

GCSE English & Maths Level 1 or equivalent

Care Certificate

Tools

Vital signs equipment

Venepuncture kit

Job description

Main duties of the job

We are looking to recruit motivated and enthusiastic Senior Clinical Support workers to join our dynamic and friendly teams and provide safe and supportive care to patients, relatives and their loved ones. In this post you would be responsible for providing fundamental elements of patient care as directed by the qualified nursing/midwifery team to ensure our patients receive the highest standard of dignified and respectful care, in accordance with their care plans. We are looking for people who are compassionate and feel passionately about providing a level of care they would wish for their family and friends.

The successful applicants will be based at Royal Stoke University Hospital . As provision of care is a 24 hours, 7 days a week career, you will be required to work shifts, including nights, weekends and bank holidays.

To apply for the post the applicant needs to be competent and proficient in the following skills:

• Taking Clinical Observations and Recording on Vitals/Paper
• Venepuncture
• Use of vital pac
• Glucose Monitoring
• Pregnancy Testing
• Urine Analysis (Strip)
• Taking Fecal Samples
• Carry out 12 lead ECG
• Observing patients for signs of agitation or distress (Clinical holding/Restraint)
• Wound Observation
• Simple Wound Dressing
• Removal of Peripheral Cannula
• Take Swabs (e.g. MRSA)
• Support and Assist New Staff- Buddy System/Care Certificate Supervisor

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Person specification

Essential Qualifications

• PASS UHNM Maths & English condensed test at interview to show evidence of good Literacy and Numeracy level.
• Maths & English at Level 1 (GCSE Grade 2-3, D-F or equivalent) For overseas qualifications they must have an ECCTIS statement showing UK comparability. We do accept the following in replacement of Level 1 English qualification ONLY if they meet the following grades and results were issued within the last 2 years. Accepted Grades for English replacement: IELTS (6 overall grade), OET (C overall), CEFR (B2/C1/C2).
• Care Certificate or must complete within 12 weeks of commencing employment
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Knowledge, skills, training and experience

• Minimum of 12 months care experience

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.