Criminal Justice Caseworker – Digital Records Remote Work

Sussex Police; Guildford; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

contributory pension scheme (LGPS)

generous annual leave allowance

on-site gyms and sports clubs

parential leave (parental leave)

Job summary

Sussex Police in Guildford is seeking a Caseworker to maintain and administer digital case files, ensuring accuracy and timely handling within national procedures. You will liaise with partner agencies and police colleagues to support policing-related casework and uphold data integrity.

The role requires proactive case progression, strong attention to detail, and the ability to work across multi-agency teams while providing a courteous, customer-focused service.

Qualifications

• Experience of collating and maintaining digital records and databases to a high standard of data quality.
• Strong interpersonal and teamwork skills with a customer-focused approach.
• Ability to use and maintain internal police databases accurately.
• Understanding evidential requirements and case management practices.

Responsibilities

• Maintenance and administration of digital case files within Surrey/Sussex Police procedures.
• Manage requests from partner agencies, public, officers, and supervisors via multiple channels.
• Progress live cases and resolve blockers to ensure efficient partnership working.
• Monitor deadlines and ensure data quality across case files.

Skills

Deadline management

Data quality

Interpersonal skills

Police databases

Casework liaison

Attention to detail

Tools

Police databases

Job description

Sussex Police in Guildford is seeking a Caseworker to maintain and administer digital case files, ensuring accuracy and timely handling within national procedures. You will liaise with partner agencies and police colleagues to support policing-related casework and uphold data integrity.

The role requires proactive case progression, strong attention to detail, and the ability to work across multi-agency teams while providing a courteous, customer-focused service.