Crewing Manager

DFDS; Immingham; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Holiday Purchase Scheme

Free ferry travel

Employee assistance programme

Wellbeing and discounts

Job summary

DFDS in the United Kingdom is recruiting a Crewing Manager to lead a high-performing, multi-site team responsible for crewing over 100 HGV vehicles. You will drive recruitment, onboarding, retention, and workforce planning to support fleet operations.

We seek an organised, people-focused leader with strong communication skills who can manage multiple priorities, optimise agency usage, and partner with operations to deliver consistent, compliant resourcing and continuous improvement.

Qualifications

• Experience in workforce planning, recruitment, transport operations, or resource management would be advantageous.
• Highly organised and people-oriented with the ability to manage multiple priorities in a busy operational environment.
• Strong communication and relationship-building skills to influence teams and stakeholders.

Responsibilities

• Managing crewing for a fleet of 100+ HGV vehicles
• Leading driver attraction, recruitment, onboarding, and retention activities
• Managing agency relationships, monitoring agency usage, and driving reductions in agency spend
• Planning staffing schedules, holiday cover, and workforce availability to meet operational requirements
• Producing, maintaining, and analysing KPIs to monitor workforce performance and resource efficiency
• Monitoring driver compliance and knowledge of driver hours regulations and driving legislation
• Working closely with operational teams to support business performance and continuous improvement

Skills

Crew planning

People leadership

Recruitment

Resource planning

Stakeholder management

Performance analytics

Regulatory knowledge

Communication

Job description

Do you enjoy building high performing teams and ensuring operations have the right people in the right place at the right time? Are you a resilient, organised, and people-focused leader who thrives in a fast-paced environment? If so, you could be the newest addition to our team as a Crewing Manager.

Working Monday to Friday, 08:00-17:00, you'll be responsible for the effective crewing and resource planning of a fleet of over 100 HGV vehicles. This is a key role focused on ensuring the operation is consistently resourced while developing recruitment, retention, and workforce planning strategies to support business growth.

You will be responsible for:

• Managing the crewing requirements for a fleet of 100+ HGV vehicles
• Leading driver attraction, recruitment, onboarding, and retention activities
• Managing agency relationships, monitoring agency usage, and driving reductions in agency spend
• Planning staffing schedules, holiday cover, and workforce availability to meet operational requirements
• Producing, maintaining, and analysing key performance indicators to monitor workforce performance and resource efficiency
• Monitoring driver compliance and maintaining a working knowledge of driver hours regulations and driving legislation
• Working closely with operational teams to support business performance, resource planning, and continuous improvement

You'll be a highly organised and people-oriented professional with the ability to manage multiple priorities in a busy operational environment. Experience in workforce planning, recruitment, transport operations, or resource management would be advantageous.

You'll thrive in this role if you're resilient, driven, and never afraid of a challenge. We're looking for someone who approaches every week with fresh energy and determination, remains focused on finding solutions, and is committed to achieving results.

You'll be an excellent communicator who enjoys building relationships and influencing people, while maintaining a relentless focus on supporting the operation and its people.

You'll be proactive, adaptable, and motivated by creating a positive working environment where drivers feel supported, engaged, and valued.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all.

Working at DFDS. Join the movement and grow with us.

Now about what we can give you. You'll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
  1. Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
  2. Huge range of retail discounts from high street and online retailers
  3. Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
  4. Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
  5. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
• While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

We look forward to hearing from you.