Picking Supervisor - Nights

Dfds A/S; Grimsby; Hybrid; GBP 24,000 - 34,000; Full time

Job summary

DFDS A/S in Grimsby is looking for a Picking Supervisor to lead a night team of 3–8 operatives. You'll ensure orders are picked accurately, on time, and documented before dispatch, while maintaining stock integrity in a chilled warehouse environment (0–4°C).

You’ll develop the team, monitor performance, plan labour, conduct onboarding and appraisals, and work closely with warehouse systems to improve accuracy and service levels within a multinational logistics setting.

Qualifications

• Experience in a warehouse, order picking or supervisory role.
• Knowledge of Oracle systems and chilled warehouse operations advantageous.
• Forklift and Powered Pallet Truck licences welcome but not essential.

Responsibilities

• Supervising, supporting, and developing the night picking team to achieve operational and customer service targets
• Ensuring customer orders are picked accurately, completed on time, and checked against documentation before dispatch
• Monitoring picking performance, identifying root causes of errors, and implementing corrective actions to improve accuracy
• Managing stock checks, investigating discrepancies, and ensuring warehouse systems accurately reflect physical stock
• Generating dispatch documentation, pick sheets, and supporting the setup of the following day's operation
• Planning labour resources to maintain productivity and hygiene standards within the department
• Conducting onboarding, training, appraisals, and performance reviews while supporting wider warehouse activities when required

Skills

Team leadership

Warehouse experience

Numeracy

Communication skills

Written English

Tools

Oracle systems

Job description

Do you enjoy leading teams in a fast-paced warehouse environment and driving high standards of performance? Are you passionate about accuracy, people development, and delivering excellent customer service? If so, you could be the newest addition to our team as a Picking Supervisor.

Be part of the movement - and play your part.

About the role

Working a 4 on 4 off night shift pattern (18:00–06:00), you'll lead a team of between 3 and 8 warehouse operatives, ensuring customer orders are picked accurately, completed on time, and delivered in line with service level requirements. You'll play a key role in maintaining picking accuracy, developing team capability, and ensuring stock integrity across the operation.

You will be responsible for:

• Supervising, supporting, and developing the night picking team to achieve operational and customer service targets
• Ensuring customer orders are picked accurately, completed on time, and checked against documentation before dispatch
• Monitoring picking performance, identifying root causes of errors, and implementing corrective actions to improve accuracy
• Managing stock checks, investigating discrepancies, and ensuring warehouse systems accurately reflect physical stock
• Generating dispatch documentation, pick sheets, and supporting the setup of the following day's operation
• Planning labour resources to maintain productivity and hygiene standards within the department
• Conducting onboarding, training, appraisals, and performance reviews while supporting wider warehouse activities when required

About you

You’ll ideally have previous experience in a warehouse, order picking, or supervisory role, with knowledge of Oracle systems and chilled warehouse operations being highly advantageous. Forklift and Powered Pallet Truck licences are welcome but not essential.

You’ll be a logical thinker with strong problem-solving skills and confidence working with operational data, spreadsheets, and warehouse systems. Good numeracy, communication, and basic written English skills are essential, along with the ability to remain calm under pressure during peak trading periods.

You’ll thrive in this role if you’re able to gain the respect of your team through positive leadership, clear communication, and leading by example. You’ll enjoy working within a multi-national workforce and be committed to maintaining high standards. This role would suit someone who takes pride in doing a thorough job, is prepared to go the extra mile, and is looking to develop their career within DFDS. You’ll also be comfortable working in a chilled warehouse environment (0–4°C) and understand the realities of working within a fish warehouse operation.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

We look forward to hearing from you.