Crematorium Operations Team Leader

West-Norfolk; King's Lynn and West Norfolk; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Zusammenfassung

West Norfolk is seeking a Crematorium Operations Team Leader based at Mintlyn Crematorium, King's Lynn. The role is full-time (37 hours) with a starting salary between £28,329 and £33,510 per annum, and a rota including some Saturdays and public holidays.

You will lead Crematorium Attendants, oversee maintenance and regulatory compliance, and ensure dignified, compliant services for bereaved families and the community.

Qualifikationen

• Requires FBCA or ICCM cremator training certificate or willingness to achieve within six months.
• GCSEs at grades 5-9 or equivalent, including English and Maths.

Aufgaben

• Lead and support a team of Crematorium Attendants from trainee to experienced operators.
• Oversee maintenance, regulatory compliance and data records.
• Prepare cremated remains and ensure cremations meet Code of Cremation Practice and Environmental Permit.
• Provide cover and training for colleagues; contribute to tours and open days.

Kenntnisse

Leadership

Supervisory experience

Communication

Microsoft Office

Ausbildung

GCSEs (English and Maths)

Tools

Cremators and filtration plant

Jobbeschreibung

Crematorium Operations Team Leader

Starting salary between £28,329 and £33,510 per annum

Full 37 hours per week. Worked on a rota which includes some Saturdays and public holidays

Based at Mintlyn Crematorium, King's Lynn

Would you like to use your technical expertise and leadership skills in a role where dignity, care and high standards matter? As Crematorium Operations Team Leader, you will help deliver a safe, compliant and compassionate service for bereaved families and the wider community.

Combining technical oversight, regulatory compliance and day-to-day leadership, you will be the first point of contact for technical and regulatory matters and ensure cremations meet the Code of Cremation Practice, Environmental Permit, current guidance and legislation. You will oversee maintenance, compliance records, regulatory data and the preparation of cremated remains.

You will lead and support a team of Crematorium Attendants from trainee to experienced operators, arrange cover as needed and train colleagues in the safe use of cremation equipment. You will also contribute across the service through chapel work, duty management and sharing information with visitors at tours and open days.

You will hold an FBCA or ICCM cremator training certificate, or be willing to achieve this within six months, and have at least three GCSEs at grades 5-9 or equivalent, including English and Maths. You will bring Microsoft Office skills, experience of cremators and filtration plant, supervisory experience, and the ability to communicate sensitively, work on your own initiative and lead supportively.

Closing Date: 10 November 2026