Credit Hire Tech Specialist – Hybrid & Data-Driven Impact

Hastings Direct; Bexhill-on-Sea; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible hybrid working

Annual bonus–4Cs style

Life assurance (4x salary)

Income protection

Pension contributions up to 10%

Discounts & cashback

Mental wellbeing programme

25 days annual leave + bank holidays

Cycle to work

Tech schemes

Onsite facilities

Job summary

Hastings Direct is seeking a Technical Specialist – Credit Hire in the UK, with a focus on using data and audits to drive improvements in its credit hire performance. The role involves collaborating with leaders to define technical needs, delivering training via the academy, and shaping a strategic tech plan for multiple functions.

The ideal candidate will bring strong collaboration, problem-solving, and communication skills to thrive in a fast-paced, evolving environment and support

Responsibilities

• Review and monitor outcomes/KPIs using data to support improvement through technical development (creation of material and delivery)
• Identify technical needs/themes for individual colleagues when creating and delivering technical development
• Support the technical lead to cultivate the right capability for their functions, including the delivery of new colleague training from the academy to developing individuals through the competency framework
• Work collaboratively with team leaders to build technical capability across the teams and support CCL to develop a technical strategy for their functions
• Utilise data gathered through audits, team leader coaching, and control reports to identify systemic/thematic development requirements and create/ implement solutions
• Ensure a strong understanding of market developments which may impact our Credit Hire performance.
• Provide technical input to support the development of appropriate strategies to mitigate risks

Job description

Hastings Direct is seeking a Technical Specialist – Credit Hire in the UK, with a focus on using data and audits to drive improvements in its credit hire performance. The role involves collaborating with leaders to define technical needs, delivering training via the academy, and shaping a strategic tech plan for multiple functions.

The ideal candidate will bring strong collaboration, problem-solving, and communication skills to thrive in a fast-paced, evolving environment and support