Credit Hire - Solicitor

Carpenters Limited; Liverpool; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days' holiday per annum

Hybrid working model

Volunteer days

Matched Giving

Medicash

Private health options

Pension scheme

Wellbeing support

Training and development

Social events

Dress for your day

Job summary

Carpenters Group is seeking an experienced Solicitor to manage a full caseload of high‑value, complex credit hire cases. The role requires handling litigated RTA recovery or ULR claims with a strong focus on negotiation, client service, and risk assessment.

You will work in a collaborative team, using the firm’s case management system, and benefit from a hybrid working model. The successful candidate will contribute to delivering quality outcomes for clients and the firm.

Qualifications

• Experience managing a full caseload of litigated RTA recovery or ULR claims is essential.
• Strong negotiation and communication skills are required.
• Background in delivering quality client service and stakeholder-facing work.

Responsibilities

• Manage a full caseload of high-value litigated recovery files.
• Provide timely updates on the case management system.
• Progress cases with effective communication and negotiation.
• Advise clients and manage expectations.
• Liaise with insurers, experts and other stakeholders.
• Support team performance against targets.

Skills

Litigation

Caseload management

Negotiation

Communication

Tools

Case management system

MS Office

Job description

Job Purpose

Due to continued growth, we are seeking an experienced Solicitor to join the team and manage a full caseload of high-value, complex credit hire cases.

Key Duties & Responsibilities

• Manage a full caseload of high-value litigated recovery files using the firm’s case management system
• Ensure accurate and timely updates on the case management system
• Progress cases efficiently using appropriate communication methods
• Provide professional, timely legal advice to clients with regular communication and expectation management
• Take a commercial and practical approach to settlement negotiations and risk advice
• Support team performance against recovery and lifecycle targets without compromising integrity
• Liaise with sources, experts, third-party insurers, and other stakeholders
• Perform effectively in a target-driven environment

Experience & Knowledge

• Experience managing a full caseload of litigated RTA recovery or ULR claims is essential
• Working knowledge of liability issues, including the Road Traffic Act and Article 75
• Strong negotiation and communication skills
• Demonstrable background in customer or stakeholder-focused environments - with a strong focus on delivering quality service to clients and the wider firm.
• Competence using case management systems and MS Office
• High attention to detail, organisation, and commitment to quality service

Here at Carpenters group diversity and inclusion matters

it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About Us

Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.

We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

• 25 days' holiday per annum
• Hybrid working model (in relevant role)
• 2 x Volunteering days to support charitable initiatives
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan - claim back dental / physio / optical appointments
• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions - providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy