Credit Controller Social Housing (Contract)

Trident International; Greater London; Presencial; GBP 34.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working (2 days in the office)

Enhanced pension scheme

Learning and development opportunities

Life assurance

Additional annual leave

Season ticket loans

Cycle to Work Scheme

Descripción de la vacante

Trident International in Central London is seeking a Credit Controller on a six-month contract to support an income management service for residents. You will handle rent and service charge queries, assist with payment options, and maintain accurate case records.

The role requires a calm, empathetic manner and strong communication skills; hybrid work is offered with two days in the office, plus employee benefits and flexible learning opportunities.

Formación

• Confident communication.
• Calm, empathetic approach.

Responsabilidades

• Act as the first point of contact for rent and service charge enquiries.
• Support residents with payment options and affordable repayment arrangements.
• Monitor accounts and take early action where arrears arise.
• Process payments and maintain accurate, up-to-date case records.
• Issue reminders and follow up outstanding balances professionally.
• Refer residents to specialist financial or support services when appropriate.

Conocimientos

Confident communication

Descripción del empleo

Credit Controller Social Housing (Contract)-Central London

OUR CLIENT are a growing housing / property management company who have been building and creating communities for over 30 years. They are looking for a Credit Controller to join their team to support the delivery of a responsive and resident-focused income management service on the 6 months contract basis.

As a Credit Controller, you will be the person residents turn to for queries, support early arrears intervention, process payments and keep case records accurate. The main duties will be to:

• Act as the first point of contact for rent and service charge enquiries.
• Support residents with payment options and affordable repayment arrangements.
• Monitor accounts and take early action where arrears arise.
• Process payments and maintain accurate, up-to-date case records.
• Issue reminders and follow up outstanding balances professionally.
• Refer residents to specialist financial or support services when appropriate.

ABOUT YOU: As a Credit Controller, you must have:

• Confident communication.
• Calm, empathetic approach.
• Hybrid working (2 days in the office)
• Enhanced pension scheme
• Learning and development opportunities
• Life assurance
• Additional annual leave
• Season ticket loans
• Cycle to Work Scheme

This is a six-month contract offering the right person the chance to make an immediate impact-if you have the skills and approach we're looking for, we'd love to hear from you.