Credit Controller / Assistant Credit Controller

Worth Recruiting - Property Industry Recruitment; London Borough of Croydon; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Career development

Supportive working environment

Varied role with admin & customer work

Leasehold property accounts knowledge

Career progression

Zusammenfassung

Worth Recruiting - Property Industry Recruitment in Croydon is seeking a Credit Controller / Assistant Credit Controller to join a busy property management team. You will manage ground rent and insurance arrears, contact leaseholders by phone and email, resolve payment queries and maintain accurate records.

Candidates with experience in property management accounts will be preferred and you will work closely with the accounts and management teams to keep collections on track.

Qualifikationen

• Previous credit control or finance administration experience is beneficial.
• Excellent organisational skills with the ability to prioritise workloads.
• Confident telephone manner for payment discussions.
• Strong written communication for emails and account correspondence.
• Proactive approach to following up outstanding payments and resolving queries.
• Reliable team player who can work independently and handle sensitive conversations.

Aufgaben

• Contact leaseholders by telephone and email to follow up on outstanding ground rent and insurance payments.
• Support the recovery of arrears and maintain regular contact to encourage payment.
• Respond to account queries and help resolve payment discrepancies.
• Maintain accurate collection records and update account information.
• Liaise with accounts and property management teams to resolve issues and progress outstanding balances.
• Monitor overdue accounts and provide updates on collection activity.

Kenntnisse

Organisational skills

Attention to detail

Telephone manner

Written communication

Proactive follow-up

Team player

Tools

Microsoft Excel

Jobbeschreibung

An opportunity is available for a Credit Controller or Assistant Credit Controller to join a property management business in Croydon. This role would suit someone organised, proactive and confident communicating professionally with customers about outstanding payments.

Job Title: Credit Controller / Assistant Credit Controller

Sector: Property Management

Location: Croydon, CR0

Salary: £33,000 per annum

Position: Permanent, Full-Time

Reference: WR98115

Working within a busy property management environment, you’ll support the collection of ground rent and insurance arrears, contact leaseholders by telephone and email, resolve account queries and maintain accurate records.

You’ll also work closely with the accounts and property management teams to help keep collections on track and ensure accounts are managed efficiently. Candidates with previous experience of working with property management accounts will be considered preferentially

What’s in it for you (Benefits)

• Opportunity to develop your credit control and finance experience
• Supportive working environment within the property management sector
• Varied role with a balance of administration and customer contact
• Opportunity to build knowledge of leasehold property accounts
• Potential for career development and progression

The Company

• Specialist property management business operating within the leasehold sector
• Focused on the management of residential blocks and leasehold properties
• Collaborative approach across accounts and property management teams

What you'll be doing (Key Responsibilities) as a Credit Controller / Assistant Credit Controller

• Contacting leaseholders by telephone and email to follow up on outstanding ground rent and insurance payments
• Supporting the recovery of arrears and maintaining regular contact to encourage payment
• Responding to account queries and helping resolve payment discrepancies
• Maintaining accurate collection records and updating account information
• Liaising with accounts and property management teams to resolve issues and progress outstanding balances
• Monitoring overdue accounts and providing updates on collection activity

What our client is looking for (Skills & Experience)

• Previous credit control, accounts or finance administration experience is beneficial
• Strong organisational skills with the ability to prioritise workloads
• Excellent attention to detail and accuracy when handling financial information
• Confident telephone manner and professional approach to payment discussions
• Strong written communication skills for emails and account correspondence
• Good working knowledge of Microsoft Excel
• Proactive approach to following up outstanding payments and resolving queries
• A reliable team player who can work independently and handle sensitive conversations tactfully

Is this the role for you?

Job Reference: WR98115 – Credit Controller / Assistant Credit Controller – Property Management