Credit Controller - Sales Ledger Assistant

The Retail Partnership Ltd; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic fashion brand is seeking a detail-oriented Credit Control & Accounts Support Specialist. The role involves managing debt collection, supporting key accounts, and collaborating with customers. Ideal candidates will have experience in customer support and ERP systems.

Qualifications

• Minimum 2 years' experience in a similar role.
• Advanced knowledge in spreadsheets and ERP software.

Responsibilities

• Manage debt collection and provide customer support.
• Record cash/payments and allocate receipts.
• Check and monitor invoices and customer queries.

Skills

Customer Support

Debt Collection

Communication

Tools

ERP Software

STYLEman

Open Accounts

Job description

Our client is a dynamic and fast-growing fashion brand company looking for a detail-oriented Credit Control & Accounts Support Specialist to manage debt collection, support key account management, and collaborate with customers and internal teams. This is a fantastic opportunity to be part of a dynamic and growing business.

Main Responsibilities Will Include:

• Liaising with customers by phone and/or e-mails and/or letters in respect of collecting debts and providing customer support
• Recording all cash/payments collected and allocating the receipts against the right invoices and credit notes
• Liaising with Agents, Salesman and customers in debt related matters
• Regularly checking Credit Insurance covers and updating schedules
• Liaise with warehouse on customer queries and resolving problems
• Regular checks on Customer VAT Numbers and Credit limits
• Checking and monitoring invoices on Infor Nexus (Online Platform) and chasing customers for approved invoices (International customers)
• Expertise in Letters of Credit (LCs) and Bank Guarantees (BGs)
• ERP system (STYLEman software) house-keeping
• Updating Debtors lists and monthly reports
• Sales Ledger Reviewing and reporting to management
• Management of the month end procedures
• Weekly/ Monthly /Seasonal / Annual duties
• Updating ERP software (STYLEman) and accounting system (Open Accounts)
• Prepare weekly / monthly debtors' control accounts

Person Specifications:

• Minimum 2 years' experience in a similar role
• Advanced knowledge in spreadsheets, and advanced knowledge in ERP software