Credit Controller, Ripon

Confidential; Ripon; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Additional leave

Bereavement leave

Company pension

Employee discount scheme

Free parking

Health & wellbeing programme

Life insurance

On-site parking

Referral programme

Company Sick Scheme

Store discounts

Job summary

Confidential in Ripon is seeking an experienced Credit Controller to join the team on a full-time basis. The role focuses on cash collection and maintaining strong customer relationships to secure timely payments.

You will manage day-to-day credit control duties, negotiate repayment plans, and monitor credit limits while ensuring accurate account reconciliation and adherence to collection processes.

Qualifications

• Experience in credit control/cash collection.
• IT literate including Excel.
• Strong communication skills.

Responsibilities

• Open and manage day-to-day customer accounts.
• Establish and maintain internal and external customer relationships.
• Initiate calls, letters, statements and follow‑ups to obtain payment of overdue debts.
• Coordinate payments for cash collection and reduce aged debt.
• Resolve queries around outstanding invoices with internal and external parties.
• Agree and enforce repayment plans with customers.
• Manage credit limits and monitor account activity.
• Ensure collection procedures and reconciliations are followed.

Skills

Credit control

Cash collection

Communication skills

IT literate

Tools

Excel

Job description

Credit Controller, Ripon, £28,000-£30,000

An established business in Ripon is recruiting for an experienced credit controller to join their business on a full time permanent basis. Once settled in to the position, there is the potential for progression and a salary increase.

Duties

• Opening new accounts and responsible for the day-to-day management of the customer base.
• Establish and maintain internal and external customer relationships
• Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer's attention to obtain payment of due/overdue depts.
• Ensure the co-ordination of payments in relation to cash collection and aged debt reduction.
• Resolving queries both internally and externally around outstanding invoices.
• Agree, negotiate, and enforce re-payment plans.
• Manage credit limits in-line
• Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.

Requirements

• Experience working in a credit control/cash collection position
• IT literate including Excel
• Strong communication skills

Benefits

• Additional leave
• Bereavement leave
• Company pension
• Employee discount scheme
• Free parking
• Health & well being programme
• Life insurance
• On-site parking
• Referral programme
• Company Sick Scheme
• Store discounts