Credit Controller - Multi-Unit Accounts (Warrington)

Rubax; Warrington; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary + discretionary年bon

Company car or allowance

25 days holiday + bank holidays

Pension scheme with 5% company contrib

Life assurance

Private medical cover + 24/7 virtualGP

Eye tests & eyewear discounts

Job summary

Join Rubax Lifts Limited, a leading UK lift company, as a Credit Controller in Warrington. You will manage customer accounts across multiple business units, chase overdue payments, and support the Order-to-Cash process with accurate cash allocation and timely communication.

The role requires 2-3 years in credit control or accounts receivable, strong Excel skills and collaboration with cross-functional teams. A discretionary annual bonus, pension, and comprehensive benefits are on offer.

Qualifications

• Minimum 2-3 years' experience in Credit Control, Collections or Accounts Receivable.
• Experience managing customer accounts across multiple business units, regions or ledgers.
• Strong understanding of credit control processes, debt collection techniques and cash allocation.
• Excellent communication and relationship-building skills with ability to influence stakeholders at all levels.
• Strong problem-solving, analytical and organisational abilities.
• Good working knowledge of Microsoft Excel, including Pivot Tables and Filters.
• Experience working with ERP, finance or accounting systems would be advantageous.

Responsibilities

• Manage customer accounts across multiple business units, ensuring timely debt collection.
• Chase overdue payments via phone, email and dunning processes.
• Allocate customer payments accurately and promptly; investigate and resolve unallocated cash, deductions and account queries.
• Negotiate payment plans where required and escape high-risk accounts.
• Monitor aged debt and drive reductions in overdue balances.
• Prepare KPI reports and management commentary as required; support audits with relevant documentation.
• Respond to customer and internal queries in a timely and professional manner.
• Work closely with Risk, Billing, Customer Services, Transport and Commercial teams to resolve issues.
• Share knowledge and best practices with colleagues.
• Identify and implement process improvements.
• Investigate errors and recommend corrective actions.
• Use Excel confidently, including Pivot Tables and Filters.
• Use Outlook, Word and PowerPoint to support daily activities and reporting.

Skills

Credit Control

Collections

Accounts Receivable

Stakeholder management

Excel

Multi-unit accounts

Tools

ERP systems

Job description

Join Rubax Lifts Limited, a leading UK lift company, as a Credit Controller in Warrington. You will manage customer accounts across multiple business units, chase overdue payments, and support the Order-to-Cash process with accurate cash allocation and timely communication.

The role requires 2-3 years in credit control or accounts receivable, strong Excel skills and collaboration with cross-functional teams. A discretionary annual bonus, pension, and comprehensive benefits are on offer.