Credit Controller – Cash Collection Lead (12‑Month FTC)

Confidential; Warrington; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Discretionary annual bonus

Company car or allowance

25 days holiday + bank holidays

Pension scheme 5% company contribution

Life assurance

Private medical cover with 24/7 GP

Eye tests & eyewear discounts

Job summary

Rubax Lifts Limited in Warrington, England is seeking a Credit Controller on a 12-month Fixed Term Contract. You will report to the Credit Control Team Leader as part of the Order to Cash Team, driving cash collection and supporting working capital targets.

The role expects strong communication, 3+ years in credit control, and experience in customer accounts and disputes. A discretionary annual bonus and full package are offered.

Qualifications

• Minimum of 3 years' experience as a Credit Controller.
• Strong verbal and written communication skills.
• Ability to manage and resolve payment disputes.
• Proficiency in Microsoft Office 365, including Excel and Outlook.

Responsibilities

• Maintain a strong credit control system and ensure compliance with policies.
• Monitor debtor balances and reduce debtor days.
• Manage customer accounts and drive timely payment collection.
• Develop and maintain relationships with customers and internal stakeholders.
• Regularly report outstanding debt issues and potential debtor risks to management.
• Work with Sales and Customer Service to resolve queries.
• Ensure overdue debts are collected in line with targets.
• Lead cash collection review calls with leaders and admins.
• Assess recurring slow or non-paying customers to support decisions.
• Create SOPs to support an effective credit control function.

Skills

Communication skills

Debt collection

Credit control experience

Customer account management

Payment disputes

Tools

Excel

Outlook

SAP

Power BI

Job description

Rubax Lifts Limited in Warrington, England is seeking a Credit Controller on a 12-month Fixed Term Contract. You will report to the Credit Control Team Leader as part of the Order to Cash Team, driving cash collection and supporting working capital targets.

The role expects strong communication, 3+ years in credit control, and experience in customer accounts and disputes. A discretionary annual bonus and full package are offered.