Credit Controller - Law Firm, Flexible Hours + Bonus

Confidential; Great Holland; On-site; GBP 27,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Confidential, a well-established law firm in Newcastle upon Tyne, is seeking an experienced Credit Controller to join the Finance and Collections Team. The role focuses on managing outstanding invoices and maintaining accurate debtor records.

You will work with solicitors and fee earners to resolve disputes, contact clients, and generate regular management information. Full-time or part-time options available with a supportive environment.

Qualifications

• Experience in a Credit Controller, Debt Recovery or Accounts Receivable role.
• Strong understanding of credit control processes and debt collection.
• Experience managing a varied debtor ledger and dealing directly with clients.
• Advanced Excel skills for reporting and data analysis.
• Excellent numerical accuracy and attention to detail.
• Confident telephone communication and negotiation skills.
• Strong written communication and professional correspondence.
• Excellent organisation and prioritisation under pressure.
• A proactive, resilient and methodical approach to managing outstanding payments.

Responsibilities

• Managing and collecting overdue client invoices.
• Contacting clients by telephone and email to discuss outstanding payments.
• Investigating reasons for non-payment and resolving queries professionally.
• Maintaining and monitoring debtor ledger balances.
• Preparing and issuing statements, payment reminders and correspondence.
• Managing a high volume of incoming and outgoing communications.
• Working closely with solicitors and fee earners to resolve invoice disputes.
• Producing regular credit control reports and management information.
• Preparing reconciliations and analysing financial data.
• Monitoring the collections inbox and responding to enquiries.
• Maintaining accurate account records and following up outstanding actions.
• Supporting the Billing Coordinator and wider Finance Team when required.

Skills

Credit control

Debt recovery

Accounts receivable

Numerical accuracy

Telephone communication

Written communication

Organisation

Prioritisation

Tools

Microsoft Excel

Job description

Confidential, a well-established law firm in Newcastle upon Tyne, is seeking an experienced Credit Controller to join the Finance and Collections Team. The role focuses on managing outstanding invoices and maintaining accurate debtor records.

You will work with solicitors and fee earners to resolve disputes, contact clients, and generate regular management information. Full-time or part-time options available with a supportive environment.