Credit Controller - Immediate start

NC Associates; Hollins; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Office-based in Rochdale

Mon-Fri

Permanent role

Collaborative environment

Career growth

Job summary

NC Associates is recruiting a Credit Controller to own a busy ledger in a professional services environment. The role is office-based in Rochdale and offers a salary of £28,000–£32,000 DOE with a permanent, full-time contract.

You will work Monday to Friday, liaising with customers to secure payments and maintain cash flow. Key duties include managing aged debt, generating reports, and supporting credit control processes.

Qualifications

• Minimum of 3 years' credit control experience.
• Experience managing an aged debtor ledger.
• Strong negotiation and communication skills.
• Confidence handling challenging conversations with customers
• Excellent attention to detail and organisational skills.
• Ability to work independently and manage competing priorities.
• Understanding of credit control and debt recovery processes.
• Competent with Excel and accounting systems.
• Professional, discreet approach with financial matters.
• Willingness to work fully office based in Rochdale Town Centre.

Responsibilities

• Manage the debtor ledger and monitor balances.
• Proactively contact customers regarding overdue invoices by telephone, email and mail.
• Agree and monitor payment arrangements.
• Escalate aged or high-risk debt to senior management.
• Produce aged debt reports and provide management commentary.
• Collaborate with stakeholders to resolve balances and queries.
• Support billing and credit control processes.
• Raise invoices accurately and promptly per terms.
• Investigate and resolve billing/payment queries.
• Prepare cash flow information for management reporting.
• Maintain records of all collection activity and communications.
• Identify potential bad debt and alert senior management.
• Support month-end finance procedures.
• Contribute to improving credit control processes.

Skills

Negotiation

Communication

Attention to detail

Independent working

Tools

Microsoft Excel

Accounting software

Job description

Credit Controller / £28,000 - £32,000 DOE + Benefits / Rochdale / Full-Time / Office Based / Permanent Role

Credit Controller Benefits

• Competitive Salary of £28,000 - £32,000 DOE
• Full-Time Permanent Role
• Monday to Friday Working
• Office Based in Rochdale Town Centre
• Supportive & Collaborative Working Environment
• Genuine Long-Term Career Opportunity

NC Associates are working in partnership with a growing professional services organisation based in Rochdale to recruit an experienced Credit Controller. This is an excellent opportunity for an experienced Credit Controller looking to take ownership of a busy ledger and play an important role within the wider finance function.

Working closely with senior management and internal stakeholders, you will be responsible for managing outstanding debt, maintaining strong cash flow and ensuring customer accounts are managed efficiently.

Credit Controller Responsibilities

• Managing the debtor ledger and monitoring outstanding balances
• Proactively contacting customers regarding overdue invoices by telephone, email and written correspondence
• Agreeing and monitoring appropriate payment arrangements
• Escalating aged, disputed or high-risk debt to senior management
• Producing aged debt reports and providing commentary to management
• Working closely with internal stakeholders to resolve outstanding balances and queries
• Supporting the implementation and maintenance of effective billing and credit control processes
• Ensuring invoices are raised accurately and promptly in line with agreed terms
• Investigating and resolving billing and payment queriesPreparing cash flow information and supporting management reporting
• Maintaining accurate records of all collection activity and customer communications
• Identifying potential bad debt and highlighting concerns to senior management
• Supporting month-end finance procedures when required
• Contributing to the ongoing improvement of credit control processes

Credit Controller Experience Required

To be successful in your application, you must have the following:

• Minimum of 3 years' previous Credit Control experience
• Experience managing an aged debtor ledger
• Strong negotiation and communication skills
• Confidence handling challenging conversations with customers
• Excellent attention to detail and organisational skills
• Ability to work independently and manage competing priorities
• Strong understanding of credit control and debt recovery processes
• Competent user of Microsoft Excel and accounting systems
• Professional, diplomatic and discreet approach when dealing with sensitive financial matters
• Willingness to work fully office based in Rochdale Town Centre

Desirable:

• Previous experience within a professional services environment
• Experience managing complex billing or customer accounts
• Experience using finance or accounting systems
• Previous experience supporting cash flow forecasting and reporting

What's on Offer?

This is a fantastic opportunity to join a growing organisation where you will take ownership of an important part of the finance function. The role offers the opportunity to work closely with senior management within a collaborative and supportive environment.

Due to the high volume of applications, only candidates with relevant experience will be contacted.