Credit Controller (Hybrid)

Confidential; West of England, Bath; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Study support (AAT/CICM)

Career progression

Job summary

Confidential in South Bristol is seeking a skilled Credit Controller to join our finance team on a permanent, hybrid basis. You will manage a portfolio of customer accounts, focusing on debt collection and resolving account queries, while supporting the wider Accounts Receivable function.

We offer study support for AAT or CICM qualifications and clear opportunities for career progression within the finance function. The role emphasises accurate record-keeping and proactive collection activities.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Comfort with high-volume ledgers and collections targets.
• Proficient in Excel and finance systems.

Responsibilities

• Manage a portfolio of customer accounts and collect outstanding balances.
• Conduct credit control activity via phone, email, and written correspondence.
• Monitor aged debt and prioritise collection efforts.
• Allocate payments and maintain accurate account records.
• Investigate and resolve invoice, account, and payment queries.
• Prepare aged debt reports and escalate overdue accounts.
• Coordinate with internal teams to resolve disputes.
• Support Accounts Receivable and wider finance activities when required.

Skills

Credit control

Accounts receivable

Excel

Customer communication

Education

AAT study support

CICM study support

Job description

Credit Controller

South Bristol Hybrid
£30,000 - £34,000 Permanent

We are recruiting for a permanent Credit Controller to join an established finance team based in South Bristol. The role offers hybrid working, alongside study support and opportunities for career progression within the wider finance function.

The successful candidate will manage a portfolio of customer accounts, taking responsibility for outstanding debt, payment collection and resolving account queries. This is an opportunity for an experienced Credit Controller to continue developing their career, with support available towards AAT or CICM qualifications.

Key Responsibilities

• Managing a portfolio of customer accounts and ensuring outstanding balances are collected within agreed terms
• Conducting regular credit control activity by telephone, email and written correspondence
• Monitoring aged debt and prioritising collection activity
• Allocating customer payments and maintaining accurate account records
• Investigating and resolving invoice, account and payment queries
• Liaising with internal departments to resolve disputes and payment issues
• Preparing and maintaining aged debt reports
• Escalating overdue accounts where appropriate
• Maintaining accurate records of customer contact and collection activity
• Supporting wider Accounts Receivable and finance activities when required

About You

We are looking for someone with previous experience in Credit Control or Accounts Receivable who is comfortable managing a ledger, following up outstanding balances and dealing directly with customers to resolve payment issues.

Experience working with high-volume ledgers, collection targets, finance systems and Excel would be beneficial. The role would suit someone looking to build on their Credit Control experience, with AAT or CICM study support available and clear opportunities to progress within the finance team.

What's on Offer?

• £30,000 - £34,000 salary
• Permanent position
• Hybrid working
• AAT / CICM study support
• Career progression opportunities
• Established finance team
• Opportunity to develop within Credit Control and Accounts Receivable

Location: South Bristol
Salary: £30,000 - £34,000
Working Pattern: Hybrid
Contract: Permanent