Credit Controller: High-Volume Collections & Customer Care

Stericycle; Sale; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Life Insurance

Cycle to Work Scheme

Access to SteriCares, our employee 
s­

Stericycle University – online library

Annual performance related pay review.

Referral Scheme

Job summary

Stericycle is seeking a Credit Controller to join our Shared Service Centre in the UK. You will manage designated customer accounts, drive cash collection, and maintain high levels of customer service while ensuring accurate posting and reconciliation of payments.

Ideal candidates have 2+ years in credit control, strong Excel skills, and a collaborative, target-driven approach. The role emphasizes compliance and accuracy in a regulated environment.

Qualifications

• Experience in credit control and debt collection.
• Proven ability to meet cash targets and reduce bad debts.
• Strong communication, accuracy and teamwork.
• Proficient with MS Excel and standard Office tools.

Responsibilities

• Credit control of assigned debtors, high volume collection to hit cash targets.
• High volume collection calls/emails to meet targets.
• Resolve invoice queries and disputes; raise credit memos when needed.
• Reconciliation of customer accounts: journal debits/credits, charge backs, credit memos.
• Process daily payments (BACS, cheques, cards) and post to customer accounts.
• Maintain and reconcile unallocated cash for assigned debtors.
• Move accounts to legal status when required.
• Answer calls and respond to emails within agreed timescales.

Skills

Credit control

Sales ledger

Customer service

Attention to detail

Target-driven

Education

GCSE/High School diploma

Associate's degree

Tools

Excel

Word

Email

SAP

Job description

Stericycle is seeking a Credit Controller to join our Shared Service Centre in the UK. You will manage designated customer accounts, drive cash collection, and maintain high levels of customer service while ensuring accurate posting and reconciliation of payments.

Ideal candidates have 2+ years in credit control, strong Excel skills, and a collaborative, target-driven approach. The role emphasizes compliance and accuracy in a regulated environment.