Credit Controller & Cash Collection Specialist

Stericycle; Leeds; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Life Insurance

Cycle to Work Scheme

Access to SteriCares, our employee دعم

Job summary

Stericycle is a U.S.-based, global B2B services company providing compliance-based solutions. The Credit Controller will support the Shared Service Centre by collecting overdue invoices while delivering excellent customer service to business customers.

You will manage assigned debtors, aim for maximum cash collection, minimize bad debts, and meet debtor day targets by maintaining professional communication and high service levels with clients.

Qualifications

• Good working knowledge of sales ledger and substantial credit control experience (min 2 years).
• Good communicator with strong attention to detail and accuracy and solid reasoning skills.
• Good team player, with the capability to work to call and collection targets.
• Good office system skills including Excel, Word and Email and be open-minded to flexible ways of working and able to adapt to new processes and procedures.
• SAP knowledge would be advantageous.

Responsibilities

• Credit Control of assigned debtors, high volume collection activity on small and large value invoices to reach personal/team cash targets.
• Targeted to high volume collection call/email targets.
• Action and resolve customer invoice queries and disputes and raising credit memos when appropriate.
• Reconciliation of customer accounts: Journal debits, journal credits, charge backs, debit memos, invoice adjustment notes etc.
• Helping with the accurate posting and allocation of all daily incoming BACS, cheques and credit card payments with remittances onto the customers’ accounts.
• Maintenance and reconciliation of the unallocated cash on assigned debtors.
• Responsible for generating and transferring accounts to legal status.
• Answer incoming telephone calls and ensure appropriate action is taken relative to each call.
• Respond to all email requests within the agreed timescale.
• Ensure all customers feel satisfied and are courteously treated.
• All customer communications to be appropriate in content and accuracy.
• To perform any other ‘ad hoc’ duties as required.
• Process payment collection by card and target customers to sign up to Direct Debit.

Skills

Communication

Attention to detail

Team player

Excel

Word

Email

SAP

Education

GCSE or equivalent

High School Diploma or equivalent

Associate's degree

Tools

Excel

Word

Email

Job description

Stericycle is a U.S.-based, global B2B services company providing compliance-based solutions. The Credit Controller will support the Shared Service Centre by collecting overdue invoices while delivering excellent customer service to business customers.

You will manage assigned debtors, aim for maximum cash collection, minimize bad debts, and meet debtor day targets by maintaining professional communication and high service levels with clients.