Credit Controller - Harrogate

Willow Recruit; Harrogate; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Willow Recruit in Harrogate is seeking an experienced Credit Controller to join a supportive finance team. You will manage your own ledger, chase overdue payments, and work closely with colleagues to resolve queries while ensuring timely cash collection.

This role offers autonomy within a collaborative environment, a salary up to £33,000 depending on experience, and free onsite parking. You should have solid experience in credit control, strong Excel skills, and a proactive, detail‑oriented

Qualifications

• Experience in end-to-end credit control processes.
• Strong communication skills for negotiating payment solutions.
• Excellent organisational ability with workload management.
• Proactive problem solving and attention to detail.
• Competent with finance systems and Excel.

Responsibilities

• Manage your own portfolio of customer accounts and collect invoices on time.
• Chase overdue payments by phone and email while maintaining customer relationships.
• Investigate and resolve invoice/payment queries.
• Allocate payments and maintain customer records.
• Produce customer statements and support sales ledger.
• Monitor aged debt and escalate concerns as needed.
• Collaborate with internal departments to resolve discrepancies.
• Assist with bank reconciliations and cash allocation.
• Support month-end activities and broader finance team.

Skills

Credit control

Customer communication

Organisational skills

Problem solving

Attention to detail

Excel proficiency

Team player

Independence

Tools

Microsoft Excel

Job description

Credit Controller - Harrogate

Up to £33,000 depending on experience

40 hours per week

Are you an experienced Credit Controller looking to join a friendly and supportive finance team where your contribution will make a real difference?

We're recruiting on behalf of a well-established business in Harrogate that is looking to strengthen its finance team with the addition of an experienced Credit Controller. This is a fantastic opportunity to join a successful organisation that prides itself on its collaborative culture and offers a varied role with plenty of autonomy.

You’ll be responsible for managing your own ledger, maintaining strong customer relationships and ensuring payments are collected efficiently, while working closely with colleagues across the business to resolve queries and support the wider finance function.

Duties and responsibilities will include:

• Managing your own portfolio of customer accounts, ensuring outstanding invoices are collected in a timely manner
• Chasing overdue payments by telephone and email while maintaining positive customer relationships
• Investigating and resolving invoice and payment queries
• Allocating incoming payments and maintaining accurate customer account records
• Producing customer statements and supporting the sales ledger function
• Monitoring aged debt and escalating any concerns where appropriate
• Liaising with internal departments to resolve account discrepancies
• Assisting with bank reconciliations and cash allocation
• Supporting month-end activities and providing assistance to the wider finance team when required

To be considered for this role you will:

• Have previous experience working within a Credit Control role, managing the end-to-end credit control process
• Be confident communicating with customers and negotiating payment solutions professionally
• Have excellent organisational skills and be able to manage your workload effectively
• Possess strong attention to detail and a proactive approach to problem solving
• Be comfortable using finance systems and have a good working knowledge of Microsoft Excel
• Enjoy working as part of a team while also being able to work independently

This is an excellent opportunity for someone looking to build a long-term career within a supportive business that values its people.

Offering a salary of up to £33,000 depending on experience and based in Harrogate, this role would suit an experienced Credit Controller who enjoys taking ownership of their ledger and making a positive impact within a supportive finance team. The company have free onsite parking, good transport links and are accessible from Harrogate, Wetherby, Knaresborough and Leeds