Credit Controller (Fixed-Term) – Lead £2M Ledger & Collections

JDP; Carlisle; On-site; GBP 26,000 - 34,000; Full time

Job summary

JDP is seeking an experienced Credit Controller to join our Finance team on a fixed-term maternity cover basis. Based at our Head Office in Longtown, Cumbria, you will manage a ledger valued around £2 million, supporting 750–1000 customers and driving timely cash collection.

You will work independently, prioritising workload to meet monthly targets, allocate payments, and liaise with head office, branches nationwide and regional sales offices.

Qualifications

• Experience in managing own ledger
• Strong organisational skills and attention to detail
• Ability to work independently and meet targets

Responsibilities

• Manage all aspects of credit control for your ledger
• Prioritise workload and contact customers to ensure cash collection meets monthly targets
• Accurately allocate all incoming payments to customer accounts
• Communicate effectively with head office departments, branches nationwide & regional sales offices
• Handle incoming customer calls and resolve queries or escalations
• Resolve invoice queries and raise credit notes promptly
• Make informed credit limit decisions and manage stop lists for overdue accounts
• Troubleshoot recurring issues and implement solutions
• Maintain and update customer credit limits, including obtaining higher limits for key customers
• Liaise with Solicitors on overdue debt

Skills

Credit control

Cash collection

Job description

JDP is seeking an experienced Credit Controller to join our Finance team on a fixed-term maternity cover basis. Based at our Head Office in Longtown, Cumbria, you will manage a ledger valued around £2 million, supporting 750–1000 customers and driving timely cash collection.

You will work independently, prioritising workload to meet monthly targets, allocate payments, and liaise with head office, branches nationwide and regional sales offices.