Credit Controller: Lead Ledger & Cash Collection (FTC)

Tessenderlo Group; England; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Staff Discounts

Job summary

JDP, based at our Head Office in Longtown, Cumbria, is seeking an experienced Credit Controller to join our Finance team on a fixed-term maternity cover contract until 18 December 2026. The role will manage a ledger valued at about £2 million across 750–1000 customers, requiring excellent organisation, attention to detail and the ability to work independently while meeting team targets.

You will contact customers to secure cash, allocate payments accurately and collaborate with head office,

Qualifications

• Proven experience in credit control.
• Professional telephone manner and strong communication skills.
• High level of accuracy and attention to detail.
• Confident in using Excel spreadsheets.
• Knowledge of SAP Business One is advantageous.
• Good understanding of customer operations and best practices in customer service.

Responsibilities

• Manage all aspects of credit control for your ledger.
• Prioritise workload and contact customers to ensure cash collection meets monthly targets.
• Accurately allocate all incoming payments to customer accounts.
• Communicate effectively with head office departments, branches nationwide & regional sales offices.
• Handle incoming customer calls and resolve queries or elevate as needed.
• To resolve invoice queries and raise credit notes promptly.
• Make informed credit limit decisions and manage stop lists for overdue accounts.
• Troubleshoot recurring issues and implement solutions.
• Maintain and update customer credit limits, including obtaining higher limits for key customers through our credit insurance provider.
• Liaise with Solicitors on overdue debt.
• Follow company procedures to escape potential bad debts.

Skills

Credit control

Communication skills

Attention to detail

Excel proficiency

SAP Business One

Customer operations

Tools

SAP Business One

Job description

JDP, based at our Head Office in Longtown, Cumbria, is seeking an experienced Credit Controller to join our Finance team on a fixed-term maternity cover contract until 18 December 2026. The role will manage a ledger valued at about £2 million across 750–1000 customers, requiring excellent organisation, attention to detail and the ability to work independently while meeting team targets.

You will contact customers to secure cash, allocate payments accurately and collaborate with head office,