Credit Controller (Fixed Term 6 months)

Safeguard Global; United Kingdom; Remote; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Autonomy and Flexibility (remote first

Generous leave

2 paid charitable days off

Corporate bonus/SIP

International environment

Human centered culture

Learning platforms

Job summary

Safeguard Global is a globally active company that supports global expansion by helping customers hire, manage, and pay employees in many countries. The role focuses on managing customer accounts, contacting overdue balances, and enforcing credit control while maintaining strong customer relationships.

The position emphasizes analytical thinking, excellent English communication, organizational skills, and proficiency with Microsoft Office, especially Excel.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent written and verbal English communication skills.
• Strong organizational, prioritization, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively with cross-functional and multicultural teams.
• Adaptability and resilience in a fast-paced, changing environment.

Responsibilities

• Manage assigned customer accounts and ensure timely collection of outstanding payments.
• Proactively contact customers regarding overdue balances and follow up on payment commitments.
• Investigate payment delays, identify discrepancies, and resolve account-related issues.
• Maintain accurate records of collection activities, customer communications, and promised payment dates.
• Monitor account statuses and schedule follow-ups to minimise overdue debts.
• Apply established credit control procedures while balancing customer relationships with collection targets.

Skills

Analytical skills

Problem-solving

English communication

Organization & time management

Excel

Cross-functional collaboration

Tools

Excel

Microsoft Office

Job description

Why join Safeguard Global?

We want to help you “work in any way” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren’t just remote and hybrid first— they break free from the traditional ways of doing things, paving a way for a job that works for you.

How you will make a difference:

• Manage assigned customer accounts and ensure timely collection of outstanding payments.
• Proactively contact customers regarding overdue balances and follow up on payment commitments.
• Investigate payment delays, identify discrepancies, and resolve account-related issues.
• Maintain accurate records of collection activities, customer communications, and promised payment dates.
• Monitor account statuses and schedule follow-ups to minimise overdue debts.
• Apply established credit control procedures while balancing customer relationships with collection targets.

What will make you stand out:

• Strong analytical and problem-solving skills, with an eye for detail.
• Excellent written and verbal English communication skills.
• Strong organizational, prioritization, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively with cross-functional and multicultural teams.
• Adaptability and resilience in a fast-paced, changing environment.

Who we are and what we do:

Safeguard Global is….global! With offices worldwide and a workforce in 50+ counties, we enable global expansion without the risk by helping 1,500+ customers to hire, manage, and pay their employees in nearly 190 countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing talent from around the globe.

Our Global Benefits:

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family
• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Welcome to the future of work!

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.