Credit Controller & Collections Specialist

Proactive Personnel Ltd; England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Proactive Personnel Ltd is seeking a Credit Controller in the United Kingdom. You will manage customer accounts, oversee the sales ledger, and contact customers about outstanding payments.

You will follow up overdue accounts, set up payment plans as needed, and resolve account queries to maintain strong customer relationships. The role requires experience in credit control or accounts receivable, strong numeracy and communication skills, and good Excel proficiency; SAP experience is desirable.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong communication and numerical skills.
• Good Excel skills; SAP experience desirable.
• Organised, methodical and able to meet deadlines.

Responsibilities

• Manage customer accounts and the sales ledger.
• Contact customers regarding outstanding payments.
• Follow up overdue accounts and agree payment plans where required.
• Resolve account queries and maintain positive customer relationships.
• Reconcile accounts and ensure records are accurate and up to date.
• Provide statements and reports as required.
• Meet collection and reporting deadlines.
• Escalate issues to the AR Manager.

Skills

Credit control/AR

Communication

Numerical skills

Excel

SAP

Education

GCSE Maths

GCSE English

ICM (desirable)

Tools

SAP

Job description

Proactive Personnel Ltd is seeking a Credit Controller in the United Kingdom. You will manage customer accounts, oversee the sales ledger, and contact customers about outstanding payments.

You will follow up overdue accounts, set up payment plans as needed, and resolve account queries to maintain strong customer relationships. The role requires experience in credit control or accounts receivable, strong numeracy and communication skills, and good Excel proficiency; SAP experience is desirable.