Strategic Credit Controller - Cash Flow & Collections

Perm Recruitment Ltd; Enfield; On-site; GBP 30,000 - 35,000; Full time

Job summary

Perm Recruitment Ltd is seeking an experienced Credit Controller for an office-based role in the UK. The successful candidate will manage customer accounts, control credit exposure, and drive timely collections with close liaison to Billing, Finance Manager, and Finance Director.

Key duties include monitoring balances and credit limits, allocating receipts, reconciling payments, and producing statements. Experience with Sage 50 and waste-management software is advantageous.

Qualifications

• Strong previous Credit Control experience in a busy environment.

Responsibilities

• Proactively manage the sales ledger and collect outstanding customer debts by telephone and email.
• Monitor live customer balances, credit limits and credit utilisation daily.
• Contact customers approaching their credit limits and provide statements where required.
• Place customers exceeding their approved credit limit or payment terms on stop, and remove accounts from stop promptly once payment has been received and allocated.
• Communicate account stop/release information to the relevant operational departments.
• Contact customers before invoices become due to confirm invoices have been received, are correct and are approved for payment.
• Work closely with the Billing Department to resolve missing invoices, invoice queries and disputes promptly so that payments are not unnecessarily delayed.
• Maintain accurate expected payment dates and collection notes and provide regular updates on collections and expected cash receipts.
• Maintain and regularly review the aged debtor report, identifying overdue, disputed and high-risk accounts.
• Allocate customer receipts accurately to Sage, including BACS, cheque and credit-card payments.
• Reconcile daily credit-card transactions and receipts against payment-provider reports, the invoicing system and bank receipts.
• Maintain credit-card reconciliation records and investigate any differences promptly.
• Process and reconcile non-account/customer card transactions and related invoices, ensuring payments and invoices are correctly matched and recorded.
• Produce and issue customer statements and overdue-payment correspondence.
• Process credit-note requests, ensuring the correct supporting information and approval is obtained before credit notes are raised and issued.
• Record disputed invoices accurately and coordinate with Billing to ensure disputes are investigated and resolved.
• Evaluate new credit applications and carry out credit checks using Credit Reference Agencies.
• Maintain approved customer credit limits and payment terms.
• Complete regular reconciliations between Sage 50 Accounts Professional, Waste Logic and other relevant payment/invoicing systems.
• Deal promptly with customer account queries and manage the Credit Control mailbox.
• Ensure customer accounts, payment allocations, credit-control notes and supporting records remain accurate and fully up to date.

Skills

Credit control experience

Debtor ledger management

Payment allocation

Attention to detail

Communication

Sage 50 familiarity

Tools

Sage 50 Accounts Professional

Waste Logic

Job description

Perm Recruitment Ltd is seeking an experienced Credit Controller for an office-based role in the UK. The successful candidate will manage customer accounts, control credit exposure, and drive timely collections with close liaison to Billing, Finance Manager, and Finance Director.

Key duties include monitoring balances and credit limits, allocating receipts, reconciling payments, and producing statements. Experience with Sage 50 and waste-management software is advantageous.